Veronica Sifuentes

Great customer service I came as a walk-in for my routine service. It was toward the end of the day. They had plenty of vehicles in front of me but still took my vehicle. T I came as a walk-in for my routine service. It was toward the end of the day. They had plenty of vehicles in front of me but still took my vehicle. The young lady was as pleasant as could be. More

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They truly told me everything that was wrong with my car and Cause of true customer care and apprentation. The friendliness and very straight forwardness and not trying to upsell everything and recommending this Cause of true customer care and apprentation. The friendliness and very straight forwardness and not trying to upsell everything and recommending this or that. Thanks More

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F is for Family Thank you to Tania F., Miguel V., Veronica S., and the guy who drives all the way from Killeen(forgot the name but he was awesome too!) for all of the Thank you to Tania F., Miguel V., Veronica S., and the guy who drives all the way from Killeen(forgot the name but he was awesome too!) for all of the great customer service from beginning to end. You guys really did take care of me. My husband and I Love the RAV4 as it is perfect for our little family. When the insurance declared my car a total loss I couldn’t believe it and the last thing I wanted to go through was a stressful car buying experience. The people mentioned above made it a stress free car buying experience. When I told my mom about the car she mentioned that it’s where she and my father had bought their new Tacoma from and she even said how much she liked it there. So in a way- thank you guys for taking care of me and my family. We couldn’t be happier. More

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Excellent Sales Team In April, 2017, I shopped for a new truck in Austin, TX, reviewing Toyota, Ford, Chevy and Dodge offerings . The Charles Maund Toyota sales team was In April, 2017, I shopped for a new truck in Austin, TX, reviewing Toyota, Ford, Chevy and Dodge offerings . The Charles Maund Toyota sales team was by far the best. Veronica Sifuentes was just excellent as the point sales person. She listened to me to understand my needs/wants and then matched me with Toyota's best/most appropriate product (2017 Tundra). Unusually strong sales skills/talent, very easy to work with and followed up on everything. The sales experience was much better than anticipated, with no pressure, honest negotiations, reasonable give and take, and a very efficient sales close process. An interesting note: While talking with Ford, I mentioned I was trading in an old Toyota Tundra and shopping for a new "best" truck. Their sales guy said "Hmmm, most Toyota owners buy another Toyota truck, because they so enjoyed their prior one." Absolutely true, and after reviewing/driving the top 4 truck brands - I bought another Toyota Tundra. My last one was the best truck I've ever owned, with no significant repairs needed in 9 years of ownership. Currently, Ford F150 gets better gas mileage, Chevy Silverado has more tech inside, Dodge Ram is kind of pretty, but the Toyota Tundra is the most reliable, has the best repair record, is safer and will haul you out of the ditch every time - no sweat. The truck is just awesome - buy one and you will not regret it. More

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Toyota rocks! Love Toyota, been a loyal Toyota peep for the last 20 years, would never go anywhere else. Dependability. Durability. Reliability. Longevity. Custom Love Toyota, been a loyal Toyota peep for the last 20 years, would never go anywhere else. Dependability. Durability. Reliability. Longevity. Customer service is always good, folks are friendly, it's nice to be able to trust in the folks who handle your car. Really good feeling. ;-) More

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