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Victor Arana
Victor Arana at Universal Nissan

Victor Arana

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.5
24 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

Cardone, N-Bets

4.5

24 Reviews

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24 Reviews of Victor Arana

July 16, 2025

Dealership Rating
Employee Rating

It was a pleasure to engage in negotiations with this dealership but, they were trying to raise the price of the vehicle multiple times and were not 100% effort on finding a middle ground. Aside from tha More

by MADARA646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Vazquez, Juan Espinal, Jorge Macias

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Jul 16, 2025

Universal Nissan responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 16, 2025

Dealership Rating
Employee Rating

Excelente atención y servicio Muy claro con sus consejos Rápido y eficiente Atento y amable More

by Donneysadri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 16, 2025

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 02, 2025

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Employee Rating

Victor was very helpful. He gave us all the options available soo we could make our decision. Thanks Victor More

by Cristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 02, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear Victor was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 18, 2024

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Employee Rating

The service was great and fast I was very impressed I will recommend this place to friends and family More

by jorgeportuondo55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Luis Garcia, Gilberto Gortari, Gabriel Carillo, Juan Espinal, Raul Ruiz, Javon Ferguson, John Booth, Chris Green

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Dec 19, 2024

Universal Nissan responded

Thank you, Jorge, for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

Dealership Rating
Employee Rating

I was here looking for a car and then Victor and his team were very helpful making making my purchase easier than ever before. More

by Glennholdcraf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 27, 2024

Universal Nissan responded

We are so glad that we had the opportunity to work with you, Glenn, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 13, 2024

Dealership Rating
Employee Rating

Gracias muy buena atención excelente un abrazo el señor que nos atendió es muy amable muy atento More

by Crismary_ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Luis Garcia, Gilberto Gortari, Gabriel Carillo, Alexandre Guarino, Javon Ferguson, John Booth, Juan Crespo, Chris Green

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Nov 14, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

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Employee Rating

The car buying process is always a tough journey but Victor A. at Universal Hyundai was very helpful throughout the entire process! Quick response and follow up. Highly recommend! More

by Yahaira Melendez Rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 29, 2024

Universal Nissan responded

Yahaira, We are very happy to hear Victor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 14, 2024

Dealership Rating
Employee Rating

They worked very well with me and were patient. They contacted me several time and kept me informed of my car details. More

by Roberta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo , Prosper Njorn

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Sep 14, 2024

Universal Nissan responded

Roberta, thank you for your glowing review! At Universal Nissan, making sure our customers are satisfied and find their perfect car is our top goal. We're thrilled to hear that we provided you with such a positive experience. It was a pleasure having you, and we truly appreciate your comments! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 14, 2024

Dealership Rating
Employee Rating

Customer service was very bad, I would not buy again I would not recommend Universal Hyundai More

by pedrortizg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 18, 2024

Universal Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gina Nava Reputation Manager gnava@universalnissan.com

Aug 18, 2024

pedrortizg responded

Can you please help me get the dealership to deliver my vehicle? I purchased it on July 21, 2024, and was initially told it would be ready within two days. Then, I was informed that it would take approximately two weeks due to financing through my bank. I decided to stick with my bank's financing. After 15 days, I hadn't heard anything, so I contacted the salesperson and the dealership. I even sent an email through the contact page, but received no response. I had to go to the dealership in person, and the finance department told me it could take another 30 days. Today is August 18th, and it's been 28 days. I've already paid for insurance, received the registration from the DMV, and my bank has transferred the funds to the dealership. When I contacted the salesperson again, they said I had to wait until Monday to hear back from the finance department. I'm about to make my first loan payment, and I still don't know when I'll get the vehicle.

May 22, 2024

Dealership Rating
Employee Rating

John was amazing! Very knowledgeable and answered all of my questions ! Thanks so much John! More

by Williecarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Vazquez, Francisco Velez, Carolina Reyes, Rachel Solano, John Booth

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May 24, 2024

Universal Nissan responded

Willie, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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