Victor Fitzgerald

Sales Rep. Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire process providing a ( detailed description of vehicles, advantages, and what would accommodate my family). The dealership is very clean and ready to be shown ( Vehicle Description and pricing is on every car *****).the whole process was completely hassle free. Finance Rep. Jessie very professional, kind, and knowledgeable ***** He made sure to thoroughly explain ALL PROS and CONS. I have purchased 5 vehicles over time and never had a Finance Rep as sharp as Jessie. What really stood out was the follow up even after the sale of the car Leah L. reached out to make sure everything was to our satisfaction says a lot about the dealership’s integrity and customer service. I wish I would have known about them sooner. Our Family will definitely be returnin More

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Second time getting a car from AutoMax Ocala & per usual, they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was looking for. Thank you both! More

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Victor was able to find us the vehicle we were looking for on the 1st try. After little haggling on the trade, got us to the amount we were willing to spend. Exceptional experience! for on the 1st try. After little haggling on the trade, got us to the amount we were willing to spend. Exceptional experience! More

by RC.ITZ Verified Customer Verified Customer

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too much of a hassle to try to go get the keys to look at more than one or two cars more than one or two cars More

by JHMCDANIELS22 Verified Customer Verified Customer

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During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than tw were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues. More

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Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation More

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The carmax dealership has an amazing team of people that work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the work there. I was fortunate to have Victor and Andres work with me to get a great car at a great price. I will definitely work with that team in the future. More

by K F Verified Customer Verified Customer

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Very tentative to the buyers needs. Not the pushy salesman approach which every buyer appreciates. I was shown everything from $30k to $80k. I chose the $80k truck based off of what I w Not the pushy salesman approach which every buyer appreciates. I was shown everything from $30k to $80k. I chose the $80k truck based off of what I wanted and not the salesman’s commission. Steven the finance manager also made sure the payments were affordable to me which I greatly appreciated. The facility was clean and comfortable. The vehicle I bought was a really good bang for my buck. Thanks AutoMax of Ocala! 10 stars! More

by Victor Oquendo Verified Customer Verified Customer

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