Victor Gutierrez
Victor Gutierrez at INFINITI of Lynnwood

Victor Gutierrez | Page 5

Sales Consultant

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Victor Gutierrez

January 06, 2024

Dealership Rating
Employee Rating

Victor is the one who showed me the vehicle originally and he was great to work with. More

by kaitlynb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business and happy that Victor and our Sales team provided you with a great experience. Wishing you all the best in 2024!

November 11, 2023

Dealership Rating
Employee Rating

The people were nice guys but what is always disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fa More

by davewf23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Javier Martinez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Mauricio Monico

Nov 29, 2023

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 29, 2023

Dealership Rating
Employee Rating

Good experience with team at Infinity of Lynnwood. Easy process without pressure and completed transaction fast More

by 7molls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez

Oct 30, 2023

INFINITI of Lynnwood responded

Thank you choosing INFINITI of Lynnwood and for taking time to share your review. We are happy that our team provided a good experience that was easy and without pressure. We appreciate you and your business!

October 24, 2023

Dealership Rating
Employee Rating

Very professional - good knowledge of product. Low pressure. Wanted to make sure we bought the car of our choice. More

by dave.mcgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Lonsdale, Mario Rodriguez

Oct 24, 2023

INFINITI of Lynnwood responded

Congratulations Dave on your new car and thank you for choosing INFINITI of Lynnwood! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

October 09, 2023

Dealership Rating
Employee Rating

Ben was very informative, to the point and explained all my questions clearly. I was very satisfied and am looking forward to working with Ben and Infiniti Of Lynnwood whenever needed. More

by IVANS1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez , Ben Lutz

Oct 09, 2023

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 23, 2023

Dealership Rating
Employee Rating

People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More

by renlibo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Javier Martinez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Mauricio Monico

Sep 25, 2023

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your visit and for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

September 13, 2023

Dealership Rating
Employee Rating

Attentive and responsive very quickly. I purchased the car from 3,000 miles away and it was exactly what it was represented as. Highly recommended More

by edstuart1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Rodriguez

Sep 13, 2023

INFINITI of Lynnwood responded

Congratulations on your new car and thank you for allowing INFINITI of Lynnwood to assist you with your new car purchase. We are happy that our team provided an attentive and responsive experience for you and we are grateful for your kind review and recommendation. We appreciate you and your business and welcome every opportunity to work with you again in the future!

September 13, 2023

Dealership Rating
Employee Rating

Great experience buying my first car with Infiniti of Lynnwood. Honest people doing business, responsive, and followed through with their promises. More

by junowhatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Javier Martinez, Joel White , Chris Jeanneret, Ben Lutz, Kyra Russo

Sep 13, 2023

INFINITI of Lynnwood responded

Congratulations on your new car and thank you for choosing INFINITI of Lynnwood! It was our pleasure assisting you and we are grateful for your kind review. We are happy that our team provided a great purchase experience for you and we welcome every opportunity to assist you again in the future. We appreciate you and your business!

August 20, 2023

Dealership Rating
Employee Rating

Infiniti of Lynnwood is an average customer dealership . At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down More

by william.lester17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 20, 2023

william.lester17 responded

INFINITI of Lynnwood Aug 20, 2023 william lester VERIFIED CUSTOMER Infiniti of Lynnwood is an average customer dealership . At the beginning , trying to sale the auto and their dealership to me, everyone was great and professional. As soon as they received my $5000 down payment, I could not get in touch or get a return call or text or email concerning the update of the purchase or shipping and I never found out what was the actual shipping cost. Every one disappeared except Victor. But he did not address all my concerns . And I had to remind him on sending me current pictures of the vehicle and pictures when the shipper arrive. After I gave the $5000, It turn into a nightmare of customer service disconnect. That is what all average auto dealership do to customers.

August 19, 2023

Dealership Rating
Employee Rating

Always great service at Infiniti of Lynnwood. Ben and the service department take great care. Thanks to Kai for helping reset the repair notifications. And to Kerry and Kyra More

by lsato88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez, Gurneet Jaswal , Marcus Harkins, Adam Krilevich, Ben Lutz, Mauricio Monico, Kyra Russo

Sep 07, 2023

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben, Kai, Kyra and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Lynnwood!

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