Victor Llano
Victor Llano at Hollywood Kia

Victor Llano | Page 5

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.5
150 Reviews

Dealership Experience

10 mos

Languages Spoken

English English

Spanish Spanish

4.5

150 Reviews

Write a Review

150 Reviews of Victor Llano

March 12, 2026

Dealership Rating
Employee Rating

left the car the same as was engine light on etc all lights were on came out worst More

by duarte8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 12, 2026

Dealership Rating
Employee Rating

My experience overall was great. Service Advisor Yithzhakc Ramirez was very Knowledgeable, He knew what my Car needed and the recommendations that would properly suite me. Great exp More

by MEDOR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yithzhakc Ramirez

Mar 13, 2026

Hollywood Kia responded

Victor, thanks for your five-star rating and for allowing us to service your Kia K5. We’re glad your service advisor provided clear guidance and recommendations tailored to your car. Let us know if we can help in the future.

March 11, 2026

Dealership Rating
Employee Rating

I bought my car in for an oil change on February 20th on a Friday when I return home and I checked up under my car my covers that goes over my oil filters was missing but the mechanic told me that he's sure More

by Shelliehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Hollywood Kia responded

Shellie, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 10, 2026

Dealership Rating
Employee Rating

Was in and out and they did a amazing job. Did exactly what they need to do. More

by renicamills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Hollywood Kia responded

Thank you for the 5-star rating. Victor and our service team are glad they could take care of your Sorento quickly and precisely. We look forward to serving you again.

March 09, 2026

Dealership Rating
Employee Rating

We find the staff at Hollywood Kia the most welcoming. After the service we provided with a video of what the service person did and his results. More

by BARBBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Hollywood Kia responded

It’s wonderful to know our team made you feel so welcome. We’re glad the video walkthrough of the service on your Kia Sorento Hybrid was clear and informative. Thank you for your five-star review and we look forward to assisting you again.

March 06, 2026

Dealership Rating
Employee Rating

Quick courteous service! Accurate and friendly staff . Finish according to the time expected and also the vehicle was clean. More

by ROLY_OTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Alvarado, Naomis Perez , Felipe Bocangel

Mar 06, 2026

Hollywood Kia responded

Thank you for highlighting the courteous and efficient service on your Kia Sorento. We’re glad the work was completed on time and that your vehicle was returned clean. We look forward to helping with any future needs.

March 02, 2026

Dealership Rating
Employee Rating

The service at this dealership has been amazing. I can not say enough About Aurora Vargas and her professional approach and pe sonal care. My carnival had a sunroof issue and she was on point to get More

by THIRDPLATOONPROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AURORA Vargas

Mar 02, 2026

Hollywood Kia responded

It’s wonderful to hear your service visit was so positive. Victor and the service team are glad your Kia Carnival Hybrid sunroof was fixed promptly and that transportation arrangements kept you on schedule. Thank you for sharing your experience and the five-star rating.

February 25, 2026

Dealership Rating
Employee Rating

The workers were very polite and helpful. I especially enjoyed the free uber service! I’ll be returning for my next service More

by gardinerbritney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Hollywood Kia responded

It’s great to know our team was polite and helpful while our complimentary Uber service added convenience. We look forward to welcoming you back for your next Kia service.

February 23, 2026

Dealership Rating
Employee Rating

Had my car booked in for scheduled maintenance and worked with Ricardo Romano as the service advisor. Attention and service were superb. Ricardo was very thorough with the initial assessment and follow-up. T More

by jomapa1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Hollywood Kia responded

Thank you for trusting us with your Kia Optima Plug-In Hybrid maintenance. We’re delighted that Victor’s thorough inspection and follow-up exceeded your expectations. Please reach out when your Optima needs service again.

February 22, 2026

Dealership Rating
Employee Rating

Kevin Mullins was very helpful and professional. He kept me well informed about progress of my service appointment More

by michaelmhgmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kermitt Graham

Feb 22, 2026

Hollywood Kia responded

Thank you for sharing your experience. We’re glad Victor provided clear updates and professional support throughout your Kia Soul service appointment. We appreciate your feedback and look forward to assisting you again.

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