Victor Melendez
Victor Melendez at Arlington Heights Buick GMC

Victor Melendez | Page 4

Certified Sales Consultant

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
392 Reviews
5.0

392 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

392 Reviews of Victor Melendez

September 23, 2023

Dealership Rating
Employee Rating

When I purchased the vehicle and brought it home the check engine light came on. I brought it back and David Keas did an outstanding job correcting the issue. It took a couple of days but the issue was More

by Eric Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino

Sep 25, 2023

Arlington Heights Buick GMC responded

Eric, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

September 04, 2023

Dealership Rating
Employee Rating

Wonderful experience working with Victor! We were out of state and he made the car buying process extremely simple! More

by laura o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

August 28, 2023

Dealership Rating
Employee Rating

Great experience would come back to buy again. Victor was great and helped us out! More

by rberriosjr26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

August 25, 2023

Dealership Rating
Employee Rating

Victor was very helpful along the entire process of buying my car from the dealership. More

by finley636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Kristal Borges

Aug 28, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Victor! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 08, 2023

Dealership Rating
Employee Rating

Brought my Envision in for oil change and tire rotation everything was done quick and smooth. Thanks Dean More

by vmelend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

July 30, 2023

Dealership Rating
Employee Rating

My wife and I have purchased vehicles from this dealership for the past 36 years. I have referred dozens of family and friends to Ariel Szwec as well. Ariel and his team always treat you with the u More

by automan 18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Michael Audino , Jack in Finance

Jul 31, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

Jul 31, 2023

automan 18 responded

My wife and I have purchased vehicles from this dealership for the past 36 years. I have referred dozens of family and friends to Ariel Szwec as well. Ariel and his team always treat you with the utmost respect and courtesy. They treat you like family. Ariel Szwec, Mike Audino and Victor Melendez are fantastic !! Their attitude and help in purchasing a vehicle is unprecedented !! They are terrific!!

July 24, 2023

Dealership Rating
Employee Rating

Eliot and Victor were CLASS. I visited many dealerships in the area while on my journey to find this car. The guys here were easily the most knowledgeable of all the dealers I vi More

by johnnyanastopoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht, Mike O'Connell, Michael Audino , Ben Shenk

Jul 26, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Eliot's and Victor's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

July 21, 2023

Dealership Rating
Employee Rating

Victor is professional and also so fun to work with. Was very through taking me through the specifics about my Envision and utilizing the Buick app. Ben, was very patient helping me get to a monthly l More

by eerljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Shenk

Jul 24, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Victor's and Ben's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

July 18, 2023

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Employee Rating

Victor is the best. Responsive knowledgeable and a pleasure to deal with. We really enjoyed the experience. More

by mdy5353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Victor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

June 29, 2023

Dealership Rating
Employee Rating

She was great to work with and kept in contact with us thought the process. More

by Tim
Sales Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Arlington Heights Buick GMC responded

Tim, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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