Victor Ortiz
Victor Ortiz at Sport Mazda
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Victor Ortiz | Page 9

Sales Manager / Business Growth & Operations

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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5.0
161 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Certified Mazda

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

161 Reviews

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161 Reviews of Victor Ortiz

May 13, 2018

Dealership Rating
Employee Rating

Love it This is easily the best dealership in town because it has some of the friendliest people in town. The entire time everyone in the staff is joking and More

by Talamare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Juan Cruz, Andy Rodriguez, Marilyn Santos, Josh Snell

May 14, 2018

Sport Mazda responded

Thank you for this review. I appreciate the many kind things you had to say about Sport Mazda and its people. It is culture now that we have been using our unique Buying Experience for the past five or more years. There is no pressure, on customers or staff, to make the sale. What happens is that our staff is so used to listening to you and then helping you find that car you want, that they don't waste your time or theirs, trying to get you in something you don't want. Everybody is happy because they can be honest and caring and patient and give the customer the buying experience they deserve and should expect. It am so happy you chose my dealership for your new Mazda. Please enjoy it for many safe and fun miles and welcome to the Sport Mazda family where we are all happy to have as a member. Jay Mealey, Owner

April 30, 2018

Dealership Rating
Employee Rating

My first Mazda! I had a very satisfying experience in the purchase of my new Mazda. Barby was very professional and was able to answer questions about the vehicle. R More

by denises123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Luis Arce, Aida Cabrera, Barby Irby, Cody Owens

Jun 08, 2018

Sport Mazda responded

Denise, Thank you so much for your kind review. I am very happy that Barby Irby and the rest of the Sales Team was able to make your visit a success. Making sure that every question and concern is answered before our customers make a buying decision is essential. The buying decision is a major financial commitment for so many of us and every customer deserves or best assistance and the service they deserve. Thank you for being our customer and welcome to our Sport Mazda family. Thank you for recommended Barby and Sport Mazda to others. Jay Mealey, Owner

April 09, 2018

Dealership Rating
Employee Rating

Quick and Friendly Had a comfortable experience at Sport Mazda. I used to work at an old school dealership so, with regard to annoying salesmen and pushy finance manage More

by Mathias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Brian San Pedro

March 31, 2018

Dealership Rating
Employee Rating

Excellent service We are amazed how fast & easy this amazing sales lady help us get into our brand new 1st car in America everyone must come to sport Mazda & ask for M More

by Henry&yolanda garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Damarys Cruz, Ellie Diaz, Marilyn Santos

Mar 31, 2018

Sport Mazda responded

The Garcias, It is always a pleasure to read a review when a salesperson really makes an unforgettable contribution to their customers buying experience. From your review, I am sure that Marilyn Santos did that for you. Please enjoy your new Mazda and it will always be appreciated to provide our best to the customers you send. Welcome to our Sport Mazda family. Marilyn and our entire staff are ready to assist you throughout your ownership experience. Jay Mealey, GM/Owner

December 23, 2017

Dealership Rating
Employee Rating

Magnificent Our experience in the dealership was awesome thanks to Noel Ruiz and Rey Almonte for the professional service and advice to purchase our vihicle. Muc More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Noel Ruiz

Jan 07, 2018

Sport Mazda responded

Nana, It was our pleasure to make sure your visit was enjoyable and your search for a new car successful. Noel Ruiz, your salesperson, and Rey Almonte, finance mgr, will be happy to hear how much you liked the service they provided. Your photo proves that you made a great choice in cars. Thank you for choosing Sport Mazda for your new Mazda and I am so happy to welcome you into our Sport Mazda family. I hope you and your family have a happy and prosperous 2018. Thank you for your review. Jay Mealey, GM/Owner

November 27, 2017

Dealership Rating

Great experience . Good location and customer service. I would recommend it , specially Israel Camareno he was the sale man who take care me and he had a lot a patience More

by Oa0919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Izzy Camareno, Ellie Diaz, Andy Rodriguez, None

Dec 05, 2017

Sport Mazda responded

Thank you for your review. I am proud to hear that another great customer received a wonderful buying experience at Sport Mazda. It is what should expect and certainly what you deserve. Israel Camareno will be happy to know just how much you appreciated his efforts and took your valuable time to recommend him and Sport Mazda to others. On behalf of the entire staff, welcome to the Sport Mazda family. I wish you years of safe and fun driving in your new Mazda (loved the photo). Merry Christmas and Happy New Year. Thank you for being our customer. Jay Mealey, GM/Owner

October 31, 2017

Dealership Rating
Employee Rating

CX-5 Lease Very professional and best leasing experience. Upfront price with no dealer fee. If you are looking for new Mazda, don't waste your time at other dea More

by Paul1277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Barby Irby

Nov 07, 2017

Sport Mazda responded

Paul, short and to the point, and we much appreciated your review. Leasing is becoming a very popular finance option and our staff is well trained to make it as smooth as possible for you. NO DEALER FEE on new Mazdas is a powerful incentive and we think our customers deserve the best pricing we can provide for them. Thank you for your Lease and for recommending Sport Mazda. Welcome to our family. Jay Mealey, GM/Owner

October 30, 2017

Dealership Rating
Employee Rating

Great car buying experience. Michael Busted made me feel comfortable with the whole car buying process and was very helpful. Finance Manager Edwin Acevedo was also helpful and fr More

by Willie G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Mike Busted

Oct 30, 2017

Sport Mazda responded

Willie, I am so happy that you had a great buying experience at Sport Mazda and you took your valuable time to let others know. Mike Busted and Edwin Acevedo were glad to hear that you appreciated the part they played in the buying process. The one great takeaway from your review is the continuing word "help". Comfortable and helpful for your salesperson, friendly and helpful for your finance rep, and "The dealership will do what they can to help you", for Sport Mazda. I am proud to know that customers understand and feel that my staff is here to help them in any way throughout the buying process. Thanks again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

September 23, 2017

Dealership Rating
Employee Rating

Used car purchase Experience at the dealership was good. My only complaint is that I was called by someone to confirm my appointment the night before at 8:30pm. That's More

by Lfischer1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Izzy Camareno, Alex Stinvil

Sep 28, 2017

Sport Mazda responded

Thank you for your review and we certainly appreciate your coming to Sport Mazda for your next car. I certainly agree with you on late night calls. I like to think of that time of night as family time and can understand your feelings. Everyone will be reminded of the need to avoid late night calls as an important courtesy to our customers. Thank you again and I am grateful that Israel Camareno and Alex Stinvil, your sales team, provided a good experience at the dealership and found you the car you wanted. Wish you years of safe and happy motoring. Jay Mealey, GM/Owner

August 26, 2017

Dealership Rating
Employee Rating

Treated by everyone as family! Our experience with the entire staff was excellent.... starting with Victor who was so friendly over the phone, Aida who met us with a great smile, Ed More

by TereS22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Acevedo, Aida Cabrera, Jamil

Sep 05, 2017

Sport Mazda responded

Thank you for being our customer and for writing this nice review. I know that Aida and the rest of the sales team really appreciate the many favorable things you had to say. It is always a morale builder to know that your customers enjoyed their visit and left happy. Sport Mazda has the benefit of a great sales team, including specialists in sales, finance and delivery that ensures your receive our best, each and every time. I am very happy that you choses your first Mazda from my dealership, and I look forward to making sure your ownership experience is just as enjoyable. I too hope that you have many years of safe and happy motoring with their being more Mazdas in your future. Thank you again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

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