Victor Reynoso
Victor Reynoso at Elk Grove Toyota
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Victor Reynoso | Page 3

Express Service Manager

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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3.0
98 Reviews

Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.

Dealership Experience

20 yrs, 11 mos

Industry Experience

22 yrs, 1 mo

Specialties & Trainings

Service Advisor Excellance Award

Customer Service

View more specialties & trainings
3.0

98 Reviews

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98 Reviews of Victor Reynoso

January 28, 2020

Dealership Rating
Employee Rating

Sale person was very professional and helpful and any time when I bring my car to this dealership always I had a great experience so thank you More

by Fsherzai61
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete, Bill Gann, Alvin Kumar, Primal Kumar , Kristi Boren, Jose Garcia

Jan 29, 2020

Elk Grove Toyota responded

We're happy to hear this! We appreciate your business!

January 18, 2020

Dealership Rating
Employee Rating

The service writer was very helpful but the car rental people didn’t know that my insurance on a fully covered newer car would cover the loaner/rental car. More

by ToddD
Recommend Dealer
Yes
Jan 20, 2020

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate your business and feedback.

January 16, 2020

Dealership Rating
Employee Rating

Victor was awesome. Very friendly, helpful, and welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait More

by cervell
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Jan 16, 2020

Elk Grove Toyota responded

We're happy to hear this! Thank you for coming to see us for service! We appreciate your business!

January 14, 2020

Dealership Rating
Employee Rating

Greeted promptly. Very pleasant to work with. Paperwork was taken care of quickly so we could get on our way. Great customer service from beginning to end! More

by tandwsmith
Recommend Dealer
Yes
Jan 16, 2020

Elk Grove Toyota responded

We're happy to hear this! Thank you for coming to see us for service!

December 20, 2019

Dealership Rating
Employee Rating

I’m always very happy after my visit to Toyota. I do not trust my old Toyota to any one else. They explain very well, and they do what they promised. More

by stephaniepiazzese
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Dave Moore, Primal Kumar, John Nguyen , Gary Oehler, Dwayne Reyes , Leslie Riola

Dec 22, 2019

Elk Grove Toyota responded

Thank you for trusting us with your vehicle! We are grateful for your business and kind words!

October 18, 2019

Dealership Rating
Employee Rating

Satisfied for above and beyond service Patience with my Wife & I , 3 test drives with purchase of original test drove vehicle. Couldn’t be happier. Our 20th year dealing here. Great More

by Jim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samir Khan , Brian Rea

Oct 20, 2019

Elk Grove Toyota responded

Thank you for your continued business! We appreciate your kind words!

October 07, 2019

Dealership Rating
Employee Rating

Service was good but took longer than expected. From time it was completed to actually getting vehicle took over 1/2 hr. Couldn’t find anyone to get the truck from back of the lot. More

by Garyc
Recommend Dealer
Yes
Oct 08, 2019

Elk Grove Toyota responded

Hello - Thank you for taking the time to provide us with feedback. We apologize for any delays in getting your vehicle back to you, as that is not our standard for doing business. We hope to have the opportunity to provide you with a 5-star customer service experience next time!

October 02, 2019

Dealership Rating
Employee Rating

Went in for whistling coming through air vents at high speed and removing water spots. I had to drive my vehicle to see if repair man could hear and diagnose the problem but it wasn’t windy enough to get More

by KL
Recommend Dealer
Yes

Other Employees Tagged: Whisky- repair, excellent

Oct 02, 2019

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate hearing about your experience and hope to work with you again in the future!

September 10, 2019

Dealership Rating
Employee Rating

All good Everything was great, just what you'd expect from a long established dealership with many long term workers making the wheels turn smoothly. Thanks V More

by G.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 10, 2019

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. I am happy to hear that you enjoyed your time with us, especially with Victor. We value your business and your feedback. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2019

Dealership Rating
Employee Rating

Excellent experience. Been taking our 2000 Sienna for service at this dealership. They do an excellent job every time. The staff are professional and the facilities are fir More

by Jon26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Reyes

Aug 06, 2019

Elk Grove Toyota responded

I am happy to hear that you enjoyed your time with us especially with Dwayne at our new Express Facility. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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