Victor Reynoso
Victor Reynoso at Elk Grove Toyota

Victor Reynoso | Page 2

Express Service Manager

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.9
103 Reviews

Hi my name is Victor Reynoso. I was born and raised in Sacramento and a father of 2. I love spending time with my family. I love golfing, camping, and all outdoor sports. My hobby is collecting watches and cooking.

Dealership Experience

23 yrs

Industry Experience

24 yrs, 2 mos

Specialties & Trainings

Service Advisor Excellance Award

Customer Service

View more specialties & trainings
4.9

103 Reviews

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103 Reviews of Victor Reynoso

July 06, 2022

Dealership Rating
Employee Rating

Service remains the primary reason we patronize Elk Grove Toyota. Service is courteous, efficient and exemplary! We will return for continuing needs. More

by Dcthimgan
Recommend Dealer
Yes
Aug 08, 2022

Elk Grove Toyota responded

Thank you for coming to see us for service! We appreciate your business! We look forward to working with you again!

February 03, 2022

Dealership Rating
Employee Rating

Quick Lube Service & the Sales Office are both very welcoming facilities. The Elk Grove location greets their customers with respect, professionalism and excellent customer service from the time you a More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Nevarez

Feb 03, 2022

Elk Grove Toyota responded

Hello Deb, I am happy to hear you always have a pleasant experience from start to finish. We count ourselves very lucky to have amazing customers like you! Thank you so much for your continued business and for this super sweet review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 26, 2021

Dealership Rating
Employee Rating

Service was professional and they listened to all my requests. Took longer then expected but they did a thorough job and took care of me More

by Jolibro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sulaiman Aziz

Feb 28, 2021

Elk Grove Toyota responded

Thank you for this feedback! We appreciate your patience & understanding. We look forward to working with you again in the future.

December 11, 2020

Dealership Rating
Employee Rating

Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More

by Edwinguintu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Miguel Navarro, Andy Tran, John Nguyen , Anthony Aldrete

Dec 13, 2020

Elk Grove Toyota responded

Thank you for taking the time to tell us about your experience with us! We appreciate your business and look forward to working with you again in the future.

November 09, 2020

Dealership Rating
Employee Rating

Very professional and they get things done. Customer is #1 Very satisfied. This was a Toyota recall issue and was done in the time frame I was told. More

by ramey.john1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Elk Grove Toyota responded

Hello, Thank you so much for sharing this amazing review here online. You are right our customers are #1. Come see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

October 19, 2020

Dealership Rating
Employee Rating

Worst dealership ever. They ruined my engine and always did the least amount of work possible never fix the problem. Did major work three times and never fix the problem. Now after eight years they final More

by gregorymessa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Brian Chase, Dave Moore

Oct 25, 2020

Elk Grove Toyota responded

Thank you for reaching out. We'd like to look into this matter further. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

July 17, 2020

Dealership Rating
Employee Rating

Victor is friendly and helpful. The dome light issue, though is not resolved. I have been brining my truck in for service for the better part of 15 years and with a couple of exceptions, the service has More

by DH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2020

Elk Grove Toyota responded

We're really appreciate your continued business! We'd be happy to look into the dome light issue. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

June 24, 2020

Dealership Rating
Employee Rating

My service tech Victor’s knowledge and courtesy for over 15 yrs Is well worth the drive from Natomas. He is thorough, explains what is needed in common terms, I can understand..he should be Given an opport More

by Sistadavis
Recommend Dealer
Yes
Jun 28, 2020

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your business!

May 21, 2020

Dealership Rating
Employee Rating

Great service Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and More

by CWWebb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2020

Elk Grove Toyota responded

Hello, Thank you so much for this wonderful review. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 15, 2020

Dealership Rating
Employee Rating

Great service they treat as you are family!! Very accommodating. They are great people. They listen to what you need and prices reasonable. The service are done in timely manner. More

by elesetocinense
Recommend Dealer
Yes
May 17, 2020

Elk Grove Toyota responded

Thank you for your kind words and your business! We are happy to hear your experience with Elk Grove Toyota was 5-star worthy!

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