Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton

Victor Rivera | Page 17

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Victor Rivera

August 15, 2022

Dealership Rating
Employee Rating

At this location the service advisor ordered part (door lining/door insulation) and called so an appointment for installation was set up… I arrived … sat in waiting area until installation. More

by Vernard Leak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 28, 2022

Dealership Rating
Employee Rating

Great service as always! Victor is always a class act and gets the job done More

by Jayc11112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 24, 2022

Dealership Rating
Employee Rating

Thank you for the timely and good service. Victor Rivera is very friendly and knowledgeable service advisor. More

by CarMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor ! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 17, 2022

Dealership Rating
Employee Rating

I worked with Victor, he was friendly, kept me informed about status of my service. Was also clear on explaining the work performed. All good. More

by Kwd56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and our service team! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 16, 2022

Dealership Rating
Employee Rating

I have been doing business with the dealership for over 40 years. Always very satisfied whether purchasing or especially service. Just completed a lengthy factory required service and they did a superb job More

by Loumerc56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 10, 2022

Dealership Rating
Employee Rating

I was very happy with the service and treatment of staff to me. Everyone was friendly, courteous and professional. I received rides from dealership after dropping my auto off and was very pleased. I came i More

by Bjazzy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Tarissa Rinier, Andrew Horne , Paula Dzwonkowska, Gary Napierkowski Jr.

Jun 11, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

June 06, 2022

Dealership Rating
Employee Rating

Very professional and excellent setvice. Technician was very helpful and courteous. Car came back washed and drove wonderful More

by go12b1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 06, 2022

Dealership Rating
Employee Rating

Excellent customer support, very hygienic environment, highly professional and skilled personnel. Completely satisfied with the service. More

by raju0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Front desk staff

May 06, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 26, 2022

Dealership Rating
Employee Rating

Easy drop off and pick up process. Also clear communication over text. All questions answered on time. More

by Yogi Mehta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mercedes-Benz of Princeton responded

Thank you for your years confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 25, 2022

Dealership Rating
Employee Rating

Robert is very friendly and knowledgeable! He help us a great deal to understand our new vehicle. Mercedes-Benz Princeton is a place we go to for our new vehicles! More

by Ms Wang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin, Robert John Lisi

Apr 28, 2022

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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