Mike Ferenchiak
Mike  Ferenchiak at Brogan Cadillac Totowa
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Mike Ferenchiak

Service Manager

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

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3 Reviews
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3 Reviews

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3 Reviews of Mike Ferenchiak

July 10, 2020

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Employee Rating

The service department is lacking skilled technicians and service advisors who are able to follow through and complete their job. Took multiple visits to have the same concerns address and they unable to co More

by MKBorg
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Tony Idone, Ron Marmolejos

Jul 10, 2020

Brogan Cadillac Totowa responded

Thank you for taking the time to leave us a review regarding your visit to our dealership. We always strive to exceed customer expectations and recognize the value of hearing from customers when we fail to do so. If you would like to discuss your experience further, please do not hesitate to contact me directly. Sincerely, T.J.Ely, GM tjelyjr@gmail.com

February 22, 2019

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Employee Rating

Excellent customer service and salesmanship!! Peter Bellucci was courteous and knowledgeable as well for the entire Brogan Cadillac staff! Thanks for a hassle free purchasing experience! Pleas More

by Joe D
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Bellucci

Feb 25, 2019

Brogan Cadillac Totowa responded

Thank you for the five-star rating, Joe! I'm pleased to hear that we were able to make the entire process hassle-free for you. Please do not hesitate to contact us if you need anything. Safe travels! Sincerely, T.J. Ely, General Manager

September 30, 2016

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Employee Rating

Driving is a Pleasure With Brogan Cadillac, Totowa! I was greeted with a friendly smile. Mike my service person checked me in right away. My car was serviced pefectly. I will never take my car anywhere More

by DrCSuttonNewCaddyDriver
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Sloyan

Oct 03, 2016

Brogan Cadillac Totowa responded

Dr. Sutton, Thank you for taking the time to leave us a review and for choosing Brogan Cadillac! I am so pleased to hear that you had a wonderful experience with Mike and that he provided you superb service. Mike is an important member of the Brogan team and he works really hard to ensure that every car leaves the shop in perfect working order. Thank you again for all of your kind words. We look forward to seeing you again in the future. All the Best, T.J. Ely, General Manager

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