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Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 12

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
252 Reviews
4.9

252 Reviews

Write a Review

252 Reviews of Victor Villanueva

September 19, 2022

Dealership Rating
Employee Rating

Everyone is always very nice and helpful. victor got my car ready with no problems More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 22, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

September 07, 2022

Dealership Rating
Employee Rating

Victor was very professional and looked up my information to verify I was a Ford pass member and that paid for my visit! More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 12, 2022

Arlington Heights Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating
Employee Rating

Great people! Great service dept. will return for all my auto needs.! Richie is great! More

by Marezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen , Anthony Seamans

Print
Sep 09, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

August 27, 2022

Dealership Rating
Employee Rating

Victor is a wonderful advisor very knowledgeable will always come back to work with him More

by Casandraarcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 31, 2022

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

August 27, 2022

Dealership Rating
Employee Rating

Thank you for doing the bare minimum I guess. It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even More

by Arvind R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Aug 30, 2022

Arlington Heights Ford responded

Arvind, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Arlington Heights Ford Team

August 25, 2022

Dealership Rating
Employee Rating

Excellent customer service from Victor Villanueva, service advisor. My 2nd of 3 free oil changes were handled quickly and I got a thorough report on the multi-point checkup from Victor afterwards. T More

by Johnlorens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 30, 2022

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Dealership Rating
Employee Rating

The service reps at AH Ford are some of the best! A special thank you to Anthony Velasco for always taking great care of me when I come in for service! More

by dwelbel73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Anthony Velasco

Print
Aug 24, 2022

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

August 10, 2022

Dealership Rating
Employee Rating

The service was perfect, all answers were fully given, all problems were hopefully solved. Thank you very much Victor More

by iyastreb
Price
Recommend Dealer
Yes
Print
Aug 12, 2022

Arlington Heights Ford responded

Thanks for the great feedback! We're very happy that Victor was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

August 07, 2022

Dealership Rating
Employee Rating

I asked if they would do me a favor and without hesitation they said yes. More

by Caj1173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 10, 2022

Arlington Heights Ford responded

Thank you for this amazing review! Sincerely, The Arlington Heights Ford Team

July 18, 2022

Dealership Rating
Employee Rating

I'm very happy with the service at Arlington Heights Ford. The staff is always knowledgeable, professional and courteous! More

by audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez , Ikram Alam - 5 stars

Print
Jul 21, 2022

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

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