Victor Villanueva | Page 13

I have been taking my vehicle to this dealership for years without issue. However, today I was very unhappy with my experience. Specifically, after telling me my vehicle’s alignment was done I drove a years without issue. However, today I was very unhappy with my experience. Specifically, after telling me my vehicle’s alignment was done I drove away from the dealership only to learn my vehicle was pulling severely and dangerously to the right. Immediately, I drove back and had to wait even longer for things to be properly fixed. I didn’t get offferd anything to compensate me for the 3 hours of my time that I waited like a free oil change or even an apology. I was only given the excuse that I must have been at fault and hit a pot hole on my way out of the dealership parking lot. More

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I’ve been a customer of Arlington Heights Ford for many years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re a years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re always ready and willing to help! More

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Worker was helpful and brought car closer to exit. It was finished in the time given me for service It was finished in the time given me for service More

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Victor has been a great help over the years I have working with AH-Ford. Good support staff has made the investment in my Ford product more valuable. working with AH-Ford. Good support staff has made the investment in my Ford product more valuable. More

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My experience! Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.F Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.For almost 10 years I have had my vehicle serviced here and they have never let me down. Thank you Jerry Hood (Service Director) for your devotion to taking care of your customers and how that carries over to your staff. More

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Good Employees, Victor our advisor took care of professionally also give us discount at the end. Quick service professionally also give us discount at the end. Quick service More

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Still offer the best customer service! And fast service! Victor is awesome! All the guys there are great! And fast service! Victor is awesome! All the guys there are great! More

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I have dealt with Arlington heights ford since the day they were opened. I have always had nothing but great experiences! they were opened. I have always had nothing but great experiences! More

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Arlington Heights Ford gives great customer service. Anthony really took care of me. I highly recommend Arlington Heights Ford for any car service. Anthony really took care of me. I highly recommend Arlington Heights Ford for any car service. More

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I appreciate the service that Victor Villanueva provided. He always does a great job! Thanks! He always does a great job! Thanks! More

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