Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 19

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Victor Villanueva

August 07, 2021

Dealership Rating
Employee Rating

I was able to have my car inspected and maintained in a timely fashion yesterday morning. The service advisor was very helpful and friendly. I would highly recommend AH Ford for car service. More

by mfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

Always good service. Very kind to me when I lost my key chain. Went out of their way to help me Very nice and patient More

by Lisa l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

July 28, 2021

Dealership Rating
Employee Rating

My issue involved a new vehicle, and Manager walked me to Service and directed staff to take care of it right away. They did and I’m happy. More

by JWynne47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

July 25, 2021

Dealership Rating
Employee Rating

I would not take my Ford anywhere else for service. Everyone I have ever dealt with has been courteous, knowledgeable, and upfront about potential cost. And--a big plus, for me--they will be honest w More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

I appreciate the team’s and willingness to work with me on my repair needs. Jerry Hood leads a great team. I’ve been a customer for years, and that’s why! More

by dwberkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

July 19, 2021

Dealership Rating
Employee Rating

Always great service ..... Sam V. Is the best ! I am on my 3 Mustang from this dealership. Sam and Victor V. Have always taken good care of me and my Mustangs !!!!! More

by Cassgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Sam V.

July 19, 2021

Dealership Rating
Employee Rating

The best dealership in north side for me!! I will always recomend this place to all my friends!! My two cars Ford in a Good Hands!! More

by Sashka53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Tony Guido, Anthony Wojciechowski

July 15, 2021

Dealership Rating
Employee Rating

The work performed was excellent as always. I’m informed of any work that has to be done that was not on the original work order before it is done. More

by James Hopfauf
Recommend Dealer
Yes

July 12, 2021

Dealership Rating
Employee Rating

I continue to be impressed with Arlington Heights Ford's dealership service department. Today I was assisted by Victor in service. Victor was helpful, knowledgable and very respectable. His window of servic More

by aej1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 10, 2021

Dealership Rating
Employee Rating

Arlington Heights Ford always does a great job in the service department. My truck was really dirty and after the service they clean it up and made it look brand new. More

by davidwill0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

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