Victor Villanueva | Page 5

We have purchased several vehicles from Arlington Hts. Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been Ford over the past 15 years, including a new Focus, Fusion Hybrid, Edge, and Explorer ST as well as a used 2019 F-150. Our return to AH Ford has been primarily related to the great maintenance by the Service Department. We remain very pleased with Jerry Hood, Mike Waddle, the other service writers, and the mechanics. We always feel that we are treated as valued customers! More

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I drove in with bad tire and Victor addressed my issue and replaced tire . I am completely satisfied with the way he handled the situation. Great job as usual. and replaced tire . I am completely satisfied with the way he handled the situation. Great job as usual. More

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Had my truck in for service. Victor communicated every step of the process, everyday, while the vehicle was was in their possession. Top notch service advisor. Thank you! Victor communicated every step of the process, everyday, while the vehicle was was in their possession. Top notch service advisor. Thank you! More

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We had another great service experience at Arlington Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done a Heights Ford. Victor and Mike made sure our Expedition is ready for a long road trip. We got excellent communication as to the work that was done and it was completed on time as promised. We have complete confidence in Arlington Heights Ford. Everyone in our extended family drives a vehicle purchased there and serviced there. More

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Victor was the best. Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a Very organized and conscientious all the way through . He even offered to drive my car inside for pick up as it was snowing and he could see I was a year or two over 65 (well maybe more than a year or two). Work was done in an amazingly short time More

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I have been taking my ford here ever since I bought it and Victor V. from service has always taken very well care of my car when it needs its service. and Victor V. from service has always taken very well care of my car when it needs its service. More

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Victor estimate for repair time was excellent . Never have a problem with service. Tim in sales was great. Never have a problem with service. Tim in sales was great. More

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Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

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Very good place to get service. Workers are very professional. Thank you for the service Workers are very professional. Thank you for the service More

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Performed repairs as expected in a timely manner. Would recommend the service department to other customers. Would recommend the service department to other customers. More

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