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Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 6

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
252 Reviews
4.9

252 Reviews

Write a Review

252 Reviews of Victor Villanueva

November 15, 2023

Dealership Rating
Employee Rating

Best of the best. Jerry and the entire crew do a great job. Very sharply with the service and attention to detail. More

by DavidVee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano

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Nov 16, 2023

Arlington Heights Ford responded

David, we are pleased to hear that you had an excellent experience with Jerry and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Ford Team

October 31, 2023

Dealership Rating
Employee Rating

Very good place to get service. Workers are very professional. Thank you for the service More

by iyastreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 03, 2023

Arlington Heights Ford responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Arlington Heights Ford Team

October 18, 2023

Dealership Rating
Employee Rating

Performed repairs as expected in a timely manner. Would recommend the service department to other customers. More

by Mmarks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2023

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

October 07, 2023

Dealership Rating
Employee Rating

fast and excellent customer service . Very friendly , car was clean and received a service summary. More

by aljele2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 11, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

October 02, 2023

Dealership Rating
Employee Rating

very polite and a professional dealership. My appointment was honored and was pleased with the quick turnaround. More

by hector.quinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2023

Arlington Heights Ford responded

Hi Hector, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Ford Team

September 27, 2023

Dealership Rating
Employee Rating

Fast and easy oil change. Information about needed device. Great price. Will use your service again. More

by drfnkdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 02, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

September 21, 2023

Dealership Rating
Employee Rating

The ease of working with Service Advisors, Victor Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. More

by drutherford7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski

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Sep 26, 2023

Arlington Heights Ford responded

We appreciate your kind words about our service team. Thank you for choosing Arlington Heights Ford for your vehicle needs. Sincerely, The Arlington Heights Ford Team

September 19, 2023

Dealership Rating
Employee Rating

excellent customer service, answered and resolved the problem with my vehicle, a very honest and kind person. THANK YOU More

by mendezbarato3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2023

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

September 06, 2023

Dealership Rating
Employee Rating

The dealership always goes out of there way to make sure your needs are addressed More

by excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Wojciechowski

Print
Sep 11, 2023

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

August 17, 2023

Dealership Rating
Employee Rating

Service always very good and vehicles are delivered promptly with communication always explaining previous issues. More

by Cpa422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2023

Arlington Heights Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Arlington Heights Ford Team

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