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Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 6

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

Write a Review

249 Reviews of Victor Villanueva

October 07, 2023

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Employee Rating

fast and excellent customer service . Very friendly , car was clean and received a service summary. More

by aljele2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

October 02, 2023

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very polite and a professional dealership. My appointment was honored and was pleased with the quick turnaround. More

by hector.quinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Arlington Heights Ford responded

Hi Hector, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Ford Team

September 27, 2023

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Fast and easy oil change. Information about needed device. Great price. Will use your service again. More

by drfnkdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

September 21, 2023

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Employee Rating

The ease of working with Service Advisors, Victor Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. More

by drutherford7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Wojciechowski

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Sep 26, 2023

Arlington Heights Ford responded

We appreciate your kind words about our service team. Thank you for choosing Arlington Heights Ford for your vehicle needs. Sincerely, The Arlington Heights Ford Team

September 19, 2023

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Employee Rating

excellent customer service, answered and resolved the problem with my vehicle, a very honest and kind person. THANK YOU More

by mendezbarato3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

September 06, 2023

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Employee Rating

The dealership always goes out of there way to make sure your needs are addressed More

by excellroadservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Wojciechowski

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Sep 11, 2023

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

August 17, 2023

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Employee Rating

Service always very good and vehicles are delivered promptly with communication always explaining previous issues. More

by Cpa422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2023

Arlington Heights Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Arlington Heights Ford Team

August 16, 2023

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ALWAYS A GREAT EXPERIENCE WITH THESE GUYS, BEEN COMING FOR YEARS AND STILL GETTING GOOD SERVICE More

by GNATEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Arlington Heights Ford responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Arlington Heights Ford Team

August 05, 2023

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Employee Rating

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back More

by Thg62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Hood, Mike Waddle, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu

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Aug 08, 2023

Arlington Heights Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

July 10, 2023

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Employee Rating

I have purchased several vehicles from this dealership and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. More

by L.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

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Jul 13, 2023

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

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