Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 9

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Victor Villanueva

March 22, 2023

Dealership Rating
Employee Rating

This Arlington Heights Ford dealership And Tony W Always do a great job and have for the last 15 years. I would not hesitate to recommend them. john f. 3,22,23 More

by john fed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Anthony Velasco, Anthony Wojciechowski

Mar 27, 2023

Arlington Heights Ford responded

John, we cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

March 02, 2023

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Elliott set up everything perfectly and was kept in the loop at all times from Elliott and the service team!! More

by Billyp1221
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel

Mar 07, 2023

Arlington Heights Ford responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Arlington Heights Ford Team

February 13, 2023

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Friendly with good communication and nice waiting area. Jessica came out to meet me since e spoke a week earlier about my car's needs. She made me feel good and want to come back in the future More

by linmaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Feb 16, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

February 10, 2023

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Great attention, quick and smooth, I wait for my car and they did it quickly. More

by paco.lopeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

February 04, 2023

Dealership Rating
Employee Rating

I brought my Mustang GT today for an oil Change and other inspections required for a 10k mileage and I’m so happy for my their service and Victor Villanueva is fantastic, he always takes care of my car’s ser More

by rgeonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Arlington Heights Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Arlington Heights Ford Team

February 03, 2023

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Employee Rating

Friendly. They are never pushing services on you. They just tell you what would be advisable More

by Laura
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano , Anthony Velasco

Feb 07, 2023

Arlington Heights Ford responded

Hello Laura! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

January 28, 2023

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Arlington Heights Ford has the best service department I've dealt with over the past fifty years of driving. The service writers are courteous, knowledgeable, and thorough, and the Ford trained technician More

by phutch877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

January 25, 2023

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The work was done on time and they explained all that they did. They went over all of the items they checked on the car and provided me with comments about each item. Thanks. More

by rmsmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Jan 30, 2023

Arlington Heights Ford responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Arlington Heights Ford Team

January 21, 2023

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Kevin walked me through the entire process, and made me feel comfortable leaving my vehicle in his hands. More

by Lucasleon1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano, Nicole Bayne , Kevin Juarez

Jan 25, 2023

Arlington Heights Ford responded

Thank you for your kind words. We are very happy to hear that Kevin was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

January 20, 2023

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Employee Rating

Kevin and the service team are awesome to work with. All of my family's vehicles are service here because of the excellent service. Thank you. More

by Slick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Mike Waddle, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski, Todd Norris - The very best mechanical engineer

Jan 25, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

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