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Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 10

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
249 Reviews
4.9

249 Reviews

Write a Review

249 Reviews of Victor Villanueva

December 08, 2022

Dealership Rating
Employee Rating

Once again, AH Ford was alway in communication with me and responsive to the needs of my vehicles service. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

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Dec 12, 2022

Arlington Heights Ford responded

Thank you for your review and business as a customer, Greg! Sincerely, The Arlington Heights Ford Team

December 06, 2022

Dealership Rating
Employee Rating

Victor was straight forward and to the point. Very friendly and helpful, you could not ask for more. More

by ihernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

December 03, 2022

Dealership Rating
Employee Rating

Great attitude, quick turnaround time, and fair pricing. The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Kevin Juarez

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Dec 07, 2022

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Teddy! Sincerely, The Arlington Heights Ford Team

December 03, 2022

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Employee Rating

I can always count on AH Ford for service. I've been going there over the years and get reliable care for my vehicles, time and again. The new process and nice waiting room is even smoother. More

by Hat Trick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2022

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Arlington Heights Ford Team

November 17, 2022

Dealership Rating
Employee Rating

I have bought trucks here for ten years with great service from Richard Jacobsen I will continue to buy from my friend More

by Mk13oleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen, Jose Gutierrez, Teddy Dziedzic , Joe Baez

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Nov 22, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 12, 2022

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Employee Rating

Israel was great was able to help me and wife get a Ford Escape at our payment goal. More

by Marlon
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez, Israel Gonzalez

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Nov 16, 2022

Arlington Heights Ford responded

Marlon, thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Ford Team

November 08, 2022

Dealership Rating
Employee Rating

Victor did a great job of completing my needed services, and kept me informed as things progressed. More

by dwberkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2022

Arlington Heights Ford responded

Thank you so much! Victor is a valuable member of our team. Thank you for the kind words. Sincerely, The Arlington Heights Ford Team

November 07, 2022

Dealership Rating
Employee Rating

Arlington Heights Ford provides a professional services, very quick service and price are affordable. Service advisor Victor are the best. More

by Apelc.waw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2022

Arlington Heights Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Ford Team

November 06, 2022

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Employee Rating

I bought my Ford Escape from this dealership in 2012 and I’ve had all maintenance completed here! I’m very happy and have referred friends. More

by sweed16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen , Anthony Wojciechowski

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Nov 09, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 02, 2022

Dealership Rating
Employee Rating

This is the fourth vehicle that we are buying from Arlington Heights Ford. We are very happy with the customer service and enjoy working with our salesman, Jesus! More

by Mrs. Patience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Jesus Sanchez, Jerry Hood, Mike Waddle , Tony Guido, Anthony Wojciechowski

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Nov 02, 2022

Mrs. Patience responded

Thank you, Arlington Heights Ford!

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