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Victoria DeHoyos
Victoria DeHoyos | Page 2
Sales Consultant
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
156 Reviews
Dealership Experience
11 yrs, 4 mos
Languages Spoken
English
Spanish
156 Reviews
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156 Reviews of Victoria DeHoyos
October 10, 2025
I just bought my new ES350 from Victoria de Hoya and bingo two later due to some self inflicted pain , had it in the repair shop to replace my left front rim Both experiences have been very positive bingo two later due to some self inflicted pain , had it in the repair shop to replace my left front rim Both experiences have been very positive Thanks to northsides sales and service team A big thank you to Anickan Edem for his kindness and consideration Jim m More
by Jim m
Verified CustomerOther Employees Tagged: Doug Gilmer, Aniekan Edem
October 09, 2025
Great experience. Victoria was awesome and the transaction was very smooth. Would definitely buy another car there. Victoria was awesome and the transaction was very smooth. Would definitely buy another car there. More
by FOURSAMMIES
Other Employees Tagged: Jeff Cullingford
October 02, 2025
Very professional and friendly sales woman and finance staff. The service department is first class as well. staff. The service department is first class as well. More
by BANDDRHEA
Other Employees Tagged: Marcus Atkins, Tanner Scogin
August 23, 2025
Everyone was super nice. The environment is welcoming and our sales associate Victoria DeHoyos was fantastic. She was very thorough in explaining anything I had questions abo The environment is welcoming and our sales associate Victoria DeHoyos was fantastic. She was very thorough in explaining anything I had questions about. Ultimately her patience and charisma was very appreciated. Should I need another Lexus I will be going or referring anyone and everyone there! More
by dlg_carmen
April 30, 2025
Professional and knowledgeable about the vehicle in which I was interested. Gave me a fair price on my trade in. I was interested. Gave me a fair price on my trade in. More
by A Buyer
Other Employees Tagged: Darrell Kennedy
April 30, 2025
First of all, I was hoping for a Great experience considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the fi considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the financial representative did not seem to friendly at all. I felt rushed and uneasyand very dissatisfied. The top of the vehicle on the inside has an area that is stained or dirty and the back seat was sticky. When purchasing a vehicle we have always been given a lanyard, key chain, visor or some type of momento, but nothing was given. Not even shown where we could purchase something for the car. I was very disappointed with the experience. More
by bluera
Other Employees Tagged: Erica Pollino Burciu , Not even sure who helped us in finance department
April 18, 2025
Good more than acceptable actually excellent. A little too far though. But will recommend to friends A little too far though. But will recommend to friends More
by vietle281
Other Employees Tagged: Michael Featherstone
April 15, 2025
That is very nice dealership, the sale person and the financial department very helpful.anyway I so happy , I appreciate they have done for me. Will refer to someone else financial department very helpful.anyway I so happy , I appreciate they have done for me. Will refer to someone else More
by quynhnguyen20122012
Other Employees Tagged: Marcus Atkins
December 30, 2024
I had initially reserved a vehicle that was estimated to arrive before January 7th, and to my surprise, the vehicle arrived earlier than expected. I tried to coordinate with my husband's schedule to visit t arrive before January 7th, and to my surprise, the vehicle arrived earlier than expected. I tried to coordinate with my husband's schedule to visit the dealership and finalize the purchase. However, my experience quickly turned sour when the sales rep, Victoria, became overly pushy about finalizing the purchase immediately upon the vehicle's arrival. She told me that if I didn’t purchase it right away, they would sell it to someone else. I understood that by placing a deposit, the vehicle would be reserved specifically for me, and I could visit the dealership when it was convenient for me. To my surprise, Victoria never mentioned that there was a strict 3-day window to complete the purchase. When I told her I would be able to come in on Thursday, she informed me that the "manager" wouldn’t hold the vehicle for me and that I would need to place a new reservation if I still wanted the car. This was an incredibly frustrating and rude experience. I've never encountered such high-pressure sales tactics at a dealership, and I felt disrespected and rushed. As a result, I canceled my deposit and decided to take my business elsewhere. I would advise friends and family to avoid this dealership. The lack of customer care and understanding is simply unacceptable. More
by Rina_gamez
