Vikki Laurendine

Good service, reasonably efficient. They were busy, so my oil change and tire rotation took over 2 hours, but that's understandable. Only complaint is my driver's seat was drenched with They were busy, so my oil change and tire rotation took over 2 hours, but that's understandable. Only complaint is my driver's seat was drenched with what I assume was sweat from the mechanics. Like...drenched. My own pants were wet after sitting down to drive off. Ew. More

by Sean F. Verified Customer Verified Customer

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Great service and great work . My 2016 Yukon Denali will last me at least 10 more years! My 2016 Yukon Denali will last me at least 10 more years! More

by SYDNBJ Verified Customer Verified Customer

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I asked to have my back windshield wipers replaced and it wasn’t done. Also brought my daughter’s car a few weeks ago and cashier wouldn’t take her coupon. wasn’t done. Also brought my daughter’s car a few weeks ago and cashier wouldn’t take her coupon. More

by JMM1482 Verified Customer Verified Customer

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Everything went well I am very happy with crown everybody was very helpful and the work that was done was great was very helpful and the work that was done was great More

by AJBEGOVICH Verified Customer Verified Customer

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Excellent customer service. Valuable information and services. The team was friendly, professional, and they explained everything clearly. They also provided helpful tips on mai Valuable information and services. The team was friendly, professional, and they explained everything clearly. They also provided helpful tips on maintaining my truck. More

by ALGIERSFISCHER Verified Customer Verified Customer

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Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle. and informative when it came to the service provided to my vehicle. More

by jjrcurtis Verified Customer Verified Customer

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My visit for my oil change and tire rotation went really well. The representative who handled it was excellent . well. The representative who handled it was excellent . More

by waynewag20 Verified Customer Verified Customer

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You have people in Service that has NO clue what's the definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without c definition of SERVICE means. I've own my own company since 1990 and have been successful because I know who pays my salary...My Customer's. Without customer I wouldn't have a dime. Your employees think the owner of Crown pays their salary. Sadly mistaken. See how much Crown would pay you if they had NO Customers. We bought that car without a Wheel Lock Nut and from the beginning Crown should have handle that problem alone. But it's all good yall just solidified my Husband's distrust for Crown long ago when he Paid Cash for my Son's 2016 GMC Denali and had Transmission problems and Crown handle it very poorly....See ya.... More

by BYUSUPPLY Verified Customer Verified Customer

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Poor service Kept car 9 days couldn’t solve problem Left multiple messages have not called back almost two weeks Problem not solved problem Left multiple messages have not called back almost two weeks Problem not solved More

by IMMHOWW Verified Customer Verified Customer

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Jennifer temple was extremely helpful and made the process easy and smooth. Very knowledgeable and very friendly. process easy and smooth. Very knowledgeable and very friendly. More

by vilaurendine Verified Customer Verified Customer

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