Vince Pampena | Page 27

Always excellent, efficient, and expert service at Darien BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video show BMW. Vince is very responsive and attentive to our specific needs. Valet pickup and delivery was extremely convenient during this time. Video showing where work needed on the car was helpful in understanding the possible implications and calibrating level of urgency. Some of the digital messaging was a little confusing .. could use a bit of refinement and improved consistency. Overall, another very positive experience. Thank you! More

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The work done was great and they provided helpful feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. feedback on the car. My only complaint is that someone left a grease smudge on center console. Should have been caught before I saw it. More

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Great team to work with. Considerate, efficient and friendly. They made the service as painless as possible. I would highly recommend this dealership. Thank you. friendly. They made the service as painless as possible. I would highly recommend this dealership. Thank you. More

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The process was simple and smooth with lots of clear communication and minimal wait times. Everyone involved was professional and courteous. As an added bonus, my car was nicely cleaned. communication and minimal wait times. Everyone involved was professional and courteous. As an added bonus, my car was nicely cleaned. More

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Organized, prepared, ready ... love these guys, they get the job done and are very friendly, explaining and communicating well. Big shout out to the drivers out front, they are always efficient and professi the job done and are very friendly, explaining and communicating well. Big shout out to the drivers out front, they are always efficient and professional. More

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I’ve been using BMW of Darien for years, and they are exceptional in both sales and service. Incredibly knowledgeable, helpful and they seem to really care exceptional in both sales and service. Incredibly knowledgeable, helpful and they seem to really care More

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The service Dept. Is very friendly and treated me with respect knowing I traveled far away to bring my X3 to them. I would definitely go back there again. Vinny and Frank are good people. respect knowing I traveled far away to bring my X3 to them. I would definitely go back there again. Vinny and Frank are good people. More

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Well prepared… Quick and easy in and out… Loaner car was handy... Work was done properly.., appointment was said easily… Service people were friendly. No issues. handy... Work was done properly.., appointment was said easily… Service people were friendly. No issues. More

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Efficient, friendly, and always super helpful. Customer service takes great care of clients. We appreciated the video that the technician sent us -- and the valet service! service takes great care of clients. We appreciated the video that the technician sent us -- and the valet service! More

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Really blown away by how great our service experience was...thank you! Got us in and out and communicated exceptionally well and left me wondering why all service experiences can’t be this good. was...thank you! Got us in and out and communicated exceptionally well and left me wondering why all service experiences can’t be this good. More

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