Vince Romano | Page 7

Vince Romano service director and Amy did a great job had everything ready when I pulled in! Great job! Kept me updated throughout the day as well. everything ready when I pulled in! Great job! Kept me updated throughout the day as well. More

by HAAGLER1 Verified Customer Verified Customer

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Great buying experience and service dept! Owning 40 Fords, first time buying from Walker (Jake), I'll will never go anywhere else. I have used the service dept. before and they were also by fa Owning 40 Fords, first time buying from Walker (Jake), I'll will never go anywhere else. I have used the service dept. before and they were also by far the best.Management and staff were all great and helpful. Thank you Walker Ford More

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As Always Walker Ford Goes Above & Beyond I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue wi I have been working with Walker Ford for many years and they consistently prove to be the best at what they do. We recently ran into a major issue with our 2014 Expedition needing a new engine (which should not be the case on a $50k+ vehicle) and I worked with Ford Corporate ] (who also was top notch) along with Walker Ford and we were able to agree on an approach that was fair to all. Both Ford Corporate and Walker Ford help with some of the cost and provided the best customer service while we went through this process. Vince Romano the Service Manager personally took this on on Walker's end and was great rot work with. The process took about 5 weeks with negotiations and repair in a difficult time and Ford was there the whole way. Although I am not surprised by the continued excellence of Walker Ford, I always want to show my appreciation and let them know how thankful I am for their dedication! More

by MJCICCO Verified Customer Verified Customer

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Very courteous and kind during a certain times they were very great at their jobs thank you very much Walker Ford I would recommend anybody to Walker Ford very great at their jobs thank you very much Walker Ford I would recommend anybody to Walker Ford More

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THE WORKS AND MORE I came in to take advantage of the special $49 THE WORKS I WAS NOTIFIED OF VIA EMAIL BY VINCE ROMANO.I SPOKE WITH STEVE McHENRY TO MAKE THE APPT. HE I came in to take advantage of the special $49 THE WORKS I WAS NOTIFIED OF VIA EMAIL BY VINCE ROMANO.I SPOKE WITH STEVE McHENRY TO MAKE THE APPT. HE ALSO SUGGESTED AN ADDITIVE TO KEEP MY OLD TRUCK GOING . I AGREEDED.I HAVE ALSO BEEN LEAKING OIL & Wanted to have drain plug tightened as that has been the cause of leak in the past.UNFORTUNATELY THE LEAKING WAS FOUND TO BE FROM MANY SOURCES.STEVE was honest in his assessment based on my plan on how long I planned on keeping the truck. I really appreciated that and was able to make a decision on the spot to just keep an eye on things for a year as I had just run into BRIAN HALL who sold me my Ford truck 3 yrs ago and I told him to expect me for another sale in a year.I HAVE HAD NOTHING BUT GOOD EXPERIENCES HERE AT WALKER FORD WITH ALLMENTIONED AND MOST RECENTLY WITH STEVE MCHENRY. More

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Heater core replacement in my F-150 Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. Amy was my service writer, very pleasant to work with, always a smile on her face, answered (or got the answer) to my questions. Thank you. More

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Great experience from start to finish Most importantly I wanted to feel their pricing was fair and that I felt they were honest. I was greeted by Keith Cox. I didnt need to purchase that d Most importantly I wanted to feel their pricing was fair and that I felt they were honest. I was greeted by Keith Cox. I didnt need to purchase that day. Long story short, I purchased a car for myself that day and a second car for my daughter a few days later. I was in the car business roughly twenty years ago. I know how it all works. I never felt the need to even bring that up. My salesperson Keith Cox was great. My finance guys were excellent; Mickey and Harry. I also had the pleasure of meeting Mark who quickly offered to drive my daughters car to my home so it could be a surprise. This company truly deserves FIVE STARS. More

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Personality Eric the gentlemen that took care of me for the rental was very pleasant, great customer service and prompted on getting me into my rental while my ca Eric the gentlemen that took care of me for the rental was very pleasant, great customer service and prompted on getting me into my rental while my car was being taking care of. More

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TREATED LIKE FAMILY EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AN EVERY TIME I CAME IN FOR SERVICE I"VE BEEN GREATED WITH A SMILE AND A HAND SHAKE. MY CONCERNS WERE ALWAYS SATISFIED. RECENTLY I BOUGHT FORD STOCK AND ONE OF THE REASONS WAS BECAUSE OF HOW WALKER FORD CONDUCTED THEIR DEALERSHIP. More

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service department for satellite antenna issues Vehicle was repaired in a timely and professional manner and my service adviser was very knowledgeable as well as professional. He addressed any other Vehicle was repaired in a timely and professional manner and my service adviser was very knowledgeable as well as professional. He addressed any other issues and recalls I had as well. More

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