Vince Wadman | Page 6

My experience was very positive. I highly recommend Brilliance, and have, to anyone in the market for a new car. I highly recommend Brilliance, and have, to anyone in the market for a new car. More

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Bought many cars through Brilliance. Jay Hawkins will do you right with the sales process. Jay Hawkins will do you right with the sales process. More

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Went in expecting to spend all day at the dealership, but Matt Rollak made my experience incredibly smooth AND fast. Everything went as good as it possibly could have and I am extremely impressed with the pr Matt Rollak made my experience incredibly smooth AND fast. Everything went as good as it possibly could have and I am extremely impressed with the professionalism at this dealership. More

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Great professional fair value caring clean FG ff FG ff FG ff FG ff ff ff FG ff ff More

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Good Internet Pricing and no dealer add-ons. No high-pressure tactics. A low stress process. No high-pressure tactics. A low stress process. More

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Very positive experience with the sales person Anthony Gialluisi and Vince in finance. The whole team made our shopping for a new car not stressful at all. Will definitely buy from Brilliance again and re Gialluisi and Vince in finance. The whole team made our shopping for a new car not stressful at all. Will definitely buy from Brilliance again and recommend them to my friends and family. More

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I had to remotely observe the vehicle before the purchase, as I live quite a ways away. I was trusting that the condition was in decent shape, since the “like new” comment was used. It was for the m purchase, as I live quite a ways away. I was trusting that the condition was in decent shape, since the “like new” comment was used. It was for the most part, but there was some typical dings/scratches/wear for a preowned car, but wouldn’t say “like new”. I did ask specifically if there were any mechanical or electrical issues. I was told that there was not, but there is a problem with the passenger side high beam, a warning on the dash says it’s inoperable. I also asked if it was a non smoking vehicle, and was told it was not. Once I physically saw the vehicle, I could tell that there was a smoking previous owner. It was faint, but noticeable. I was also severely pressured to use in-house financing, even though the rate with a creditor I always use had an unbeatable interest rate, to the point that that told me they could not complete the sale without me using their financing, but later changed their mind. After flying to the location, I thought the process wouldn’t take too long, since I had payment in hand, but it took almost 4 hours to speak with the financing manager, and then the cashier couldn’t figure out the computer software to cash me out. It was an extremely long process, and had a 5+ hour drive back home pending. Before arriving at the dealership, I informed the salesperson that I would be bringing my own license plate to transfer, hoping it would also expedite the process. It did not, and was also charged over $150 for an unknown license fee, which should have not been added, or at least reduced since I provided my own plate. I was told that I “might” receive a refund for the difference, but highly unlikely. After a tiring day of traveling to the dealership via flight and hour Uber, waiting over 4 hours for processing the sale, I was finally ready to leave… but was told there was only 1 key fob (even though I asked prior), and there was a Fuel tank BELOW E, for my 5+ hour drive back. What a treat. I definitely didn’t envision the process to be so long, and have been misled several times. It’s quality and trust that keeps a customer coming back, just wish I could have boasted about those qualities here, but they fell short, so I cannot say honestly that I would refer someone to this dealership and have them go through the grueling process. Other than that, I do like the vehicle. More

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Great dealership to do business with. Easy process from start to finish. Nice people to work with Easy process from start to finish. Nice people to work with More

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Very good experience with Evan and Warren. They navigated some issues and did a great job getting me a vehicle I was happy with at a decent price. Fan of Brilliance Honda for sure.. They navigated some issues and did a great job getting me a vehicle I was happy with at a decent price. Fan of Brilliance Honda for sure.. More

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Everything went well and it was quick and easy. The salesman was very knowledgeable and up front and made a great experience. I would come back to buy another vehicle! The salesman was very knowledgeable and up front and made a great experience. I would come back to buy another vehicle! More

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