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Vincent Chen
Vincent Chen at Oak Lawn Toyota
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Vincent Chen | Page 2

Sales Consultant

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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5.0
52 Reviews

Hours- Mon:9-5 Tues:12-8 Wed: 9-8 Thurs:OFF Fri:9-6 Sat:8:30-5 Name: Vincent Chen Hometown: China Current town: Lisle, IL How long I’ve been in the car business: 7 years How long I’ve been with Oak Lawn Toyota: 5 years Family: Mom, Wife and two Kids. My first car was: VW Tiguan My favorite vehicle we offer and why: The 2018 Camry is fantastic! My hobbies: Photography and Reading. Favorite movie: Wolf of Wall Street Favorite musician/band: Jacky Chang Favorite television show: N/A Favorite food: Anything spicy. One interesting fact about myself/my life: I’m pretty boring most of the time. Hidden Talent: If I knew what my hidden talent was, I wouldn’t let it be hidden.

Dealership Experience

6 yrs, 5 mos

Industry Experience

8 yrs

Languages Spoken

English English

Mandarin Mandarin

5.0

52 Reviews

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52 Reviews of Vincent Chen

May 13, 2023

Dealership Rating
Employee Rating

Very professional service 👏 answered all my questions and fixed my problem Satisfied with service received More

by tbondaruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek, Sal Gaeta , Vito Dinella

Helpful 1
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May 15, 2023

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 30, 2023

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Employee Rating

Nick was awesome. He was very helpful and caring We are very happy with our new truck More

by victoria2place
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Taiym

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May 01, 2023

Oak Lawn Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck, Victoria! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

April 23, 2023

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Salesman was nice, patient, spent time explaining car & features. Went out of their way to help. More

by lcloonan56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Helpful
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Apr 24, 2023

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

February 25, 2023

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Employee Rating

Gracias a Jannet y Erica por El trata bien excellent que nos dio bendiciones gracias More

by m.tronaotorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Cesar Quiroz , Janett Rodriguez

Helpful 1
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Feb 26, 2023

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

February 20, 2023

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Employee Rating

Vince went above and beyond to make sure o got the vehicle I wanted. J More

by jasbernard.jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 20, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vincent and our team, and we look forward to working with you again. John Carnivele, General Manager

December 23, 2022

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Employee Rating

Vince is very honest and a very good salesman he explained everything to us. When we had questions. More

by reinke_ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Dec 24, 2022

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

October 17, 2022

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Employee Rating

Vince is patient and throughout his presentation he keeps repeating the information I need to remember for this 86 year old. More

by Yvonne Gregwor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominik Gibek

Helpful 1
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Oct 18, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

October 11, 2022

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Employee Rating

Great customer service, the staff and Steve and Vince made this a great new truck buying experience. More

by pocketsurprise
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stoit, Steve Hertogs

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Oct 12, 2022

Oak Lawn Toyota responded

It's great to hear that Steve and Vincent were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

October 09, 2022

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Employee Rating

Service is excellent, Vincent gave us a full information to make a informed decision on our financial ability to afford to buy the car, Vincent is one of a kind, his amazing we’re definitely coming back for More

by lovelygirl82970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 10, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Vincent and our team here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

August 11, 2022

Dealership Rating

Service sucks ! They were not busy and it still took 2 and a half hours for an oil change and I did have an appointment More

by easyice
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joseph Cassello

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Aug 15, 2022

Oak Lawn Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Juan Vazquez, Service Manager

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