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Vincent Hernandez

Overview Reviews (235) Inventory (224)

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Vincent Hernandez

Service Advisor

Campbell Ford

2801 S 11th St
Niles, MI 49120

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

Contact Me

4.7

235 Reviews

Overview Reviews (235) Inventory (224)

Dealership Experience

3 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

Specialties & Trainings

Ford Certified

4.7

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Vincent Hernandez

October 17, 2025

Dealership Rating

Employee Rating

The process could not have been any easier. Thank you Jason for an amazing experience. Thank you Jason for an amazing experience. More

by Ndtgdj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer, Brian Lares, Marvin Dawson, Austin Davey, Kait Genge, Mobile Service, Gene Dittenber, Colin Daly

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Oct 17, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2025

Dealership Rating

Employee Rating

An amazing service, the convenience of them coming to you is really nice, will absolutely use again in the future is really nice, will absolutely use again in the future More

by NICK.PALMER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Mobile Service, Gene Dittenber, Colin Daly

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Oct 16, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

October 15, 2025

Dealership Rating

Employee Rating

Mr. Vincent was wonderful and consistently communicated every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! More

by ZEBADA.MURIU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher

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Oct 15, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

October 12, 2025

Dealership Rating

Employee Rating

From the time I called to after they fixed my car, I got the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business fo the royal treatment, a young lady took me home and then picked me back up, Every person I saw treated me extremely well, you will have my business for sure More

by johooverx1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

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Oct 13, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2025

Dealership Rating

Employee Rating

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Mobile Service, Gene Dittenber, Colin Daly, Heidi Adams

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Oct 04, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 03, 2025

Dealership Rating

Employee Rating

Vincent was great! The valet driver was also very good great service will return thank you! The valet driver was also very good great service will return thank you! More

by MIKERRODGERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Skylarr Davis

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Oct 03, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

Dealership Rating

Employee Rating

Vincent is the only reason I come back Great customer service Thank you thank you service Thank you thank you More

by SMENDEZ10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

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Oct 03, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

October 02, 2025

Dealership Rating

Employee Rating

Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Mobile Service, Gene Dittenber, Colin Daly, Heidi Adams, Glen Ditz

Report | Print

Oct 02, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 02, 2025

Dealership Rating

Employee Rating

I bring all of my vehicles here. I trust them to do what needs to be done. I trust them to do what needs to be done. More

by srvance1998

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erik Blad, Austin Davey, Mobile Service, Gene Dittenber, Colin Daly

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Oct 02, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 29, 2025

Dealership Rating

Employee Rating

Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. again. Thank you for taking care of my family. More

by Ndtgdj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey, Mobile Service, Gene Dittenber, Colin Daly, Heidi Adams, Glen Ditz

Report | Print

Sep 29, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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