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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 13

Dispatcher

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
716 Reviews
4.7

716 Reviews

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716 Reviews of Vincent Lor

November 06, 2023

Dealership Rating
Employee Rating

Excellent service from start to finish. Joe and his team really helped me get back on the road More

by CUOTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 06, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. Joe and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 04, 2023

Dealership Rating
Employee Rating

Great service friendly very helpful always willing to answer questions always recommending services if needed. Very accommodating. More

by CHRISTINESCHILTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Joe Kuckuk

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Nov 05, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christine, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 02, 2023

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Employee Rating

They got me done faster than I’d expected. The staff was friendly and professional. More

by mjgugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 02, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 30, 2023

Dealership Rating
Employee Rating

My oil change and tire rotation took 2 1/2 hours. This is NOT a good customer experience when there is nothing close to do! More

by bobschmitt.1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 30, 2023

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Bob, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 26, 2023

Dealership Rating
Employee Rating

Overall I have had a good experience over the past 8 years with their service dept. More

by KIM.B2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski

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Oct 27, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to continuing to serve you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 25, 2023

Dealership Rating
Employee Rating

Good service with excellent prices. .. I would recommend and patronize next time. Keep up the good work More

by OFALOWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 25, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

Dealership Rating
Employee Rating

They do a great job every time I come here. They are prompt and courteous. More

by herapo5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

Dealership Rating
Employee Rating

Great service. Long wait time but worth the wait. Always bring my car here. Thanks More

by AEWILSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 18, 2023

Dealership Rating
Employee Rating

Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. More

by KYLE.SJOBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 17, 2023

Dealership Rating
Employee Rating

They are great group of people that always help me out and make make sure that everything is taken care of. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Joe Kuckuk, Jessica Phillips, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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