Vincent Lor | Page 27

Courtesy was great. Troubleshooting was right. I did get the chance to wash my immediately after service. Troubleshooting was right. I did get the chance to wash my immediately after service. More

by Yissaka Verified Customer Verified Customer

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Service was great as usual. In and out in less than two hours for an oil change, tire rotation, and emissions. In and out in less than two hours for an oil change, tire rotation, and emissions. More

by Adam Schmidt Verified Customer Verified Customer

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We received Excellent service and the friendliness from customer service department was outstanding. Great 👍 and thanks customer service department was outstanding. Great 👍 and thanks More

by AAWH0B Verified Customer Verified Customer

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Service without any complications. This was a scheduled regular maintenance visit for Highlander. Nothing was added. This was a scheduled regular maintenance visit for Highlander. Nothing was added. More

by GUDM44 Verified Customer Verified Customer

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Vincent is always amazing to work with! Is is very professional and kind! Always looking to take care of us as clients. Honestly we keep on going back because of Vincent. THABK YOU! Is is very professional and kind! Always looking to take care of us as clients. Honestly we keep on going back because of Vincent. THABK YOU! More

by KATRACHITO69 Verified Customer Verified Customer

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I’ve been a Heiser customer for my last 8 vehicles. I always have my service done at Heiser also. I appreciate being informed throughout the time I’m in the customer lounge. Everyone is very polite I always have my service done at Heiser also. I appreciate being informed throughout the time I’m in the customer lounge. Everyone is very polite and concerned that I’m ok. I’m never concerned about the service that is told to me that should be done…I trust that the service people are honest and truthful. Heiser service has kept my vehicles on the road and I’m very grateful for that. More

by DENFERENCE7 Verified Customer Verified Customer

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The staff was very friendly and professional. The waiting area was well lit with comfortable chairs. Nice clean bathrooms. The waiting area was well lit with comfortable chairs. Nice clean bathrooms. More

by JESKORAMA Verified Customer Verified Customer

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I spoke with 3 different representatives within the service department and they mansplaines why I needed certain things done to my car even though I had already told them no and my reasoning. I will no service department and they mansplaines why I needed certain things done to my car even though I had already told them no and my reasoning. I will not be coming back because they were not respectful and seemed as though they were just trying to make a sale. In addition I waited over 2 hours for an oil change which I think is a little excessive. More

by Morgan.palmer Verified Customer Verified Customer

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Always recommending more services that should be done without pressure. I’d like to think they are honest recommendations without pressure. I’d like to think they are honest recommendations More

by janellen.beckerstuth Verified Customer Verified Customer

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Had some work done on my vehicle. Service department was very personable and courteous. Work was done in half the time I expected. I was pleasantly surprised and happy with their work Service department was very personable and courteous. Work was done in half the time I expected. I was pleasantly surprised and happy with their work. Highly recommend this dealership. More

by Susan Verified Customer Verified Customer

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