Dealership Experience
7 yrs, 5 mos
Industry Experience
38 yrs, 10 mos
344 Reviews
Write a Review344 Reviews of Vince Pampena
May 07, 2024
I had an emergency tire replacement and was able to get it done on a Monday, which is usually very busy. The car undercarriage was inspected with no spurious service recommended which speaks to the trustw it done on a Monday, which is usually very busy. The car undercarriage was inspected with no spurious service recommended which speaks to the trustworthiness of the dealer. More
April 12, 2024
Another outstanding service visit! Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed righ Vince did an outstanding job communicating on what was an involved repair. The Technicians did incredible work making sure everything was fixed right. Trevor has built an incredible service group! BMW of Darian, where the performance of the car is only matched by the performance of the dealership! More
Other Employees Tagged: Trevor Martin
March 20, 2024
Dealership was professional and friendly. They addressed my problem promptly and kept me advised of how the repair was progressing. They also provided a loaner to keep me on the road. They addressed my problem promptly and kept me advised of how the repair was progressing. They also provided a loaner to keep me on the road. More
March 12, 2024
BMW Darien is an outstanding dealership owned by the Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. Callari family. Don Doria is the best salesman and Vincent Pampena is the best in their service department. More
March 05, 2024
Exceptional service! I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occu I had a problem with my 440i hard top convertible. The service department addressed the problem immediately but after two weeks, the problem re-occurred. The service department worked tirelessly to further identify the cause and fixed it. They tested, checked and re-checked my car before they finally said the problem was fixed and would not happen again. My service rep, Vince, text me frequently to let me know what was being done and when my car would be ready. I can’t say enough about the service my car and I received. I have never experienced this type of service from any business. BMW Darien is the best of the best! More
Other Employees Tagged: Tim Haines