Vinh Le | Page 5

Easy to work with, fast, and transparent no gimmicks no dealer tricks .. very smooth transaction dealer tricks .. very smooth transaction More

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Great follow through, great process. Vinh Le was responsive and honest. Shipping was smooth. I live in Missouri so buying site unseen made me nervous but they sent all the videos and pi Vinh Le was responsive and honest. Shipping was smooth. I live in Missouri so buying site unseen made me nervous but they sent all the videos and pictures I requested. They also required me to have an independent mechanic inspect the jeep, their process made this inspection fast and thorough. I am delighted and will work with Vinh again. More

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They have a large inventory of luxury pre-owned cars in very good condition! I highly recommend them! very good condition! I highly recommend them! More

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My experience at eCarOne was great! I knew what I wanted when I arrived, they allowed me to test drive and buy pretty smoothly and timely. I highly recommend and will start here in the I knew what I wanted when I arrived, they allowed me to test drive and buy pretty smoothly and timely. I highly recommend and will start here in the future when our family needs another vehicle. More

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Quick and easy. From walking in getting a sales person. Vinh who was super awesome. To me getting to test drive then ending up buying the vehicle. Process was super From walking in getting a sales person. Vinh who was super awesome. To me getting to test drive then ending up buying the vehicle. Process was super easy. Sales, Finance and everyone else who helped me. Was very wonderful and nice. This is my second vehicle from them and have been happy with the service. More

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Best used car dealer in the area, super easy process from test driving to finalizing your deal test driving to finalizing your deal More

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I purchased a used 2024 Mercedes-Benz GLS from eCarOne in December 2024, trusting their advertised 150-point inspection and assurance that everything was in top condition. Unfortunately, within one hour of c December 2024, trusting their advertised 150-point inspection and assurance that everything was in top condition. Unfortunately, within one hour of completing the purchase, I discovered a major air-conditioning issue. I immediately reported the problem on the same day to my salesperson, but instead of taking any responsibility, I was told to take it directly to Mercedes-Benz. As a result, my vehicle has spent nearly two months in the service center, meaning I have had the car for less than one full day since I purchased it. I have been still waiting for Benz to fix the issue. While I understand that the salesperson might not have been aware of the issue, my concern is how a problem this significant passed their 150-point inspection. The dealership advertised the car as thoroughly checked, but clearly, something was missed. If a basic system like air-conditioning was faulty right after purchase, it raises serious concerns about the accuracy of their inspections. I am extremely disappointed with the lack of accountability and the inconvenience this has caused. I urge anyone considering buying a vehicle from eCarOne to be extra cautious and thoroughly inspect everything before completing their purchase, as their advertised inspections do not seem to guarantee a trouble-free experience. More

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Amazing customer service, made it quick and easy to purchase my new vehicle. Will be using them again for my family vehicles. purchase my new vehicle. Will be using them again for my family vehicles. More

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Was pleasantly surprised on how easy it was working with eCarOne. I have always dealt with local dealers but couldn’t find the exact model/trim I wanted anywhere near me. I saw the exact specs I was looking eCarOne. I have always dealt with local dealers but couldn’t find the exact model/trim I wanted anywhere near me. I saw the exact specs I was looking for online when I accidentally forgot to change the zip code on my search. I’m on the east coast and was disappointed to see the car was in Texas but I saw they delivered. I called to inquire on a Friday morning, that afternoon had a 3rd party inspection report in hand and an all clear from a shop near the dealership, had all the papers finalized on Monday and my new car was on driveway on Thursday. Will absolutely buy from Vinh again. More

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Good pricing on quality luxury vehicles, knowledgeable sales associates and professional dealing. Happy with the Mercedes EV purchased at eCarOne. sales associates and professional dealing. Happy with the Mercedes EV purchased at eCarOne. More

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