Virgil Nathanel
Virgil Nathanel at Toyota Vallejo

Virgil Nathanel | Page 3

ASM

Toyota Vallejo

201 Auto Mall Columbus Pkwy
Vallejo, CA 94591

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of Virgil Nathanel

August 16, 2026

Dealership Rating
Employee Rating

Toyota Vallejo is our nearest service center and I have been a longtime customer. During this service my only concern was the service took a long time. I had an appointment at 0800 for software update and More

by d1nonlylnr
Recommend Dealer
Yes

August 08, 2026

Dealership Rating
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Service Department staff very helpful and knowledgable about service performed. Service and transportation to and from home on schedule. More

by rhholdridge
Service Price Transparency
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Recommend Dealer
Yes

August 03, 2026

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I always have a great experience with the service department. My advisor, Virgil Nathaniel, was helpful from beginning to end. More

by amyyogaprincess
Service Price Transparency
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Recommend Dealer
Yes

August 01, 2026

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Horrible customer service for a service that I was promised. It's not even worth following up on. The techs were great and prior advisors. More

by MW
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Recommend Dealer
No

Other Employees Tagged: John NeSmith, Chris Lewis

July 26, 2026

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Toyota Vallejo is among the best dealerships. They provide consistently excellent customer service, car service as well as a comfortable environment with a great coffee machine to allow customers More

by mchaset
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2026

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Virgil was great! Professional and kind. Very much appreciate his level of customer services. Thank you. More

by ERINGBOM
Service Price Transparency
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Recommend Dealer
Yes

July 22, 2026

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Making appointments are useless. Had a 7:45am appt for oil change/ tire rotation. Asked to check rear view camera not working occasionally. My car did not go into the shop until jus More

by darktrooperd
Service Price Transparency
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Recommend Dealer
No
Jul 22, 2026

Toyota Vallejo responded

Thank you for sharing your feedback. We understand your frustration with the amount of time your vehicle was here. After reviewing the appointment details, we found that the online scheduler request was for an oil change and tire rotation. That service was completed in the morning as scheduled. The rearview camera concern was added when the repair order was written and required additional diagnosis by a technician with a different skill level. We apologize that the additional time needed was not communicated clearly and appreciate your patience. We will use your feedback to improve communication and help set better expectations moving forward.

July 20, 2026

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I always feel well taken care of in the service department. Appreciate their friendliness and attention to detail! More

by Krj
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lewis

July 20, 2026

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Virgil did an excellent job communicsitgn with me about the repairs to my Camry.. The servcie I received was excellent. More

by ccarrillo1
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Recommend Dealer
Yes

July 20, 2026

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Virgil helped me at Toyota Vallejo and he is the reason that I will be a returning customer. He was extremely helpful and knowledgeable! 10/10! Than you! More

by KTLYNNMOALA
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Recommend Dealer
Yes

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