Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru
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Vitaliy Khlebnikov | Page 11

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
395 Reviews
5.0

395 Reviews

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395 Reviews of Vitaliy Khlebnikov

May 08, 2023

Dealership Rating
Employee Rating

Getting better with customer arriving for appointment. Help was right away. Communication throughout the service. More

by Greatgatex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Jun 02, 2023

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2023

Dealership Rating
Employee Rating

My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb More

by Bethany R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Herb Gordon Subaru responded

Hi Bethany, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 05, 2023

Dealership Rating
Employee Rating

GREAT SERVICE GREAT PEOPLE TO WORK WITH . always kind and responsive. WORK COMPLETED ON TIME EVERY TIME More

by CURTISDAY478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom

Jun 27, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 04, 2023

Dealership Rating
Employee Rating

I took my car in for an oil change only to discover that it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis P More

by Morning66🌻
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Jun 27, 2023

Herb Gordon Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Dealership Rating
Employee Rating

Vitaliy took great care on my last visit for a nail in my tire, he went above and beyond to make my experience and wait pleasant. More

by Morning66🌻
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2023

Dealership Rating
Employee Rating

Can not say enough good things about the service at Herb Gordon and the service advising team. They really take the time to explain what's going on with your vehicle and are willing to work with you on prio More

by jt247n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerell Latham

Jun 27, 2023

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

April 28, 2023

Dealership Rating
Employee Rating

I have known Vitally for over 12 years and I truly appreciate his competence and his excellent handling of my request. He is an outstanding employee and an asset to the Organization. I give the highes More

by ab868@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers

Jun 27, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

April 17, 2023

Dealership Rating
Employee Rating

Vitaliy is the best service advisor I have ever worked with. Prompt, couteous and loaded with integraty More

by Abg1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Hanscom

Jun 02, 2023

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2023

Dealership Rating
Employee Rating

I always get appointment when I need it. I like the friendly customer service that Vitaliy always offers! More

by cohintavelarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

Dealership Rating
Employee Rating

Excellent service. Prompt, comprehensive, and friendly. They always take the time to make you feel appreciated as a customer. More

by brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Prada

Jun 02, 2023

Herb Gordon Subaru responded

Hi Brendan, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

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