Vitaliy Khlebnikov | Page 31
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
532 Reviews
Write a Review532 Reviews of Vitaliy Khlebnikov
January 21, 2022
Employees are all very professional as well as very friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, bu friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, but when he decided to buy a new car almost 3 years ago, I told him that if he would buy a Subaru I would take it for all the servicing since going to Herb Gordon is a good experience. He bought his first Subaru, a Forester, and he loves it and especially that I lived up to my promise of taking it for servicing. Herb Gordon Subaru has wonderful facilities, including a fancy coffee maker that makes a great mocha. Bathroom facilities are well stocked and super clean. But the best is the great servicing of cars and the great staff. I will always buy a Subaru and only at Herb Gordon where I will entrust all servicing to them. Thank you, Herb Gordon Subaru! More
Other Employees Tagged: Ken Hanscom, Greg Edwards, Rodney Rogers, Jerell Latham , Michael Goodman, Luis Prada, Harry Price
November 17, 2021
The service at this location is impressive: responsive, considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while wai considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while waiting for your car. Highly recommended. More
Other Employees Tagged: Michael Goodman
October 23, 2021
I have had nothing but pleasant experiences at Herb Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventativ Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventative maintenance trips a fun-filled time. Even when Herb Gordon Subaru is especially busy, Mike seems to always stay positive and outgoing with his customers while they wait. More
Other Employees Tagged: Rodney Rogers , Michael Goodman, Junior Mohepath
September 03, 2021
Rodney and Vitaliy are my go-to guys, but everyone I've interacted with has treated me like family. They always take care of me and my ride and I've always felt like they have my best interest in mind. Whe interacted with has treated me like family. They always take care of me and my ride and I've always felt like they have my best interest in mind. When I needed new tires, Rodney researched and found the right tires at my price point. Had one issue that Greg Edwards resolved and made right without question. This dealership and service department are the best! More
Other Employees Tagged: Ken Hanscom, Greg Edwards, Rodney Rogers , Harry Price
August 21, 2021
They are very accommodating and their prices are reasonable even for a dealer. I’ve always had a good experience. reasonable even for a dealer. I’ve always had a good experience. More
Other Employees Tagged: Rodney Rogers , Robert Jackson, Harry Price
June 26, 2021
Excellent and professional service from the Herb Gordon Subaru team!! Subaru team!! More
Other Employees Tagged: Rodney Rogers, James Miller , Michael Goodman, Claudia Herrera, Junior Mohepath, Manny in the Service Shop
April 29, 2021
Dropped off my 2019 Forester for a recall repair. While there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero there I also scheduled a stero repair, no sound from rear speakers, a wheel curb rash, and scratches on the rear door. The recall was done, the stero required a new Amp, and 3 new speakers, requiring a trip to another repair facility. The wheel repair came out like new, also done at another Mile One dealership nearby. The door, although the body shop didn't think it would buff out, also looks new again. Absolutely 100% satisfied, they took the time to it right. Have been a customer since 1996. More
Other Employees Tagged: Ken Hanscom , Junior Mohepath
April 27, 2021
Solved the problem in one day inexpensively. All personnel are completely respectful and professional. Excellent loaner car. No pressure to upsell additional repairs. Vitaliy is always great to work personnel are completely respectful and professional. Excellent loaner car. No pressure to upsell additional repairs. Vitaliy is always great to work with. More
Other Employees Tagged: Rodney Rogers , Claudia Herrera

