Vitaly Gurvich

Absolutely wonderful staff. No pressure, great selection and easy financing options. Very knowledgeable sales crew No pressure, great selection and easy financing options. Very knowledgeable sales crew More

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We bought a Yukon XL last month and within 3 weeks of owning it there was a HUGE engine issue. We took it back to koons where they told us they couldn’t fix it and to take it to len stoler. They wanted m owning it there was a HUGE engine issue. We took it back to koons where they told us they couldn’t fix it and to take it to len stoler. They wanted me to drive it to len stoler, so I had to suggest getting it towed so it didn’t cause anymore damage. Luckily we purchased a top of the line warranty bc if not we’d be out about 6k right now. When we asked for some compensation, from koons, the assistant manager kept dodging my husband and my calls, said he would call us at a certain day/time - he wouldn’t, and kept saying he would speak with the general manager, which he didn’t. We had to call back and bug him at least 3-4 more times before we were given any answers. We originally asked they extend the mileage on the warranty we purchased…..the only compensation we were given was covering the towing fee and our $250 deductible for the warranty to repair the engine. We wanted to return the vehicle beings we hadn’t even owned it a month! We were told over and over “unfortunately we can’t always see every issue within the engine”. We dropped about 50k on a vehicle and were treated like a huge bother to them. My trust in this company is zero to none, I would never recommend anyone to purchase a vehicle from here after what we went through. Go somewhere they treat you like a paying customer not like you’re a bother - and where you can actually get thing’s resolved, not to be told, “I’ll call you back” a million times. Like I said, if it wasn’t for us purchasing the warranty we’d be out a lot more money right now More

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The try to scam you by providing you on price on the phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their f phone or email and then once you get to the dealership they start marking things up. Tried to pull credit for no reason even when didn't want their financing. I will get their name to CFPB to stop the scamming of innocent people More

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Bought 2006 tacoma on 6/9. Better experience than most dealers. Financing guy pleasant and efficient. Jason was easy to deal with. You should have mentioned the frame had been replaced due to recall. dealers. Financing guy pleasant and efficient. Jason was easy to deal with. You should have mentioned the frame had been replaced due to recall. It was easy to spot; stickers still attached to frame More

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Very dishonest and unethical! Will not stand behind their word will refuse to talk with you if they feel it’s not their problem, GM very unprofessional as well as his cars sales manager. Plenty of other deal word will refuse to talk with you if they feel it’s not their problem, GM very unprofessional as well as his cars sales manager. Plenty of other dealers around don’t waste your time or money with these crooks More

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Smooth and easy Shopping for new vehicle can be really stressful. Eugene was so patient. When we changed our minds a couple of times, he did not lose his cool his a Shopping for new vehicle can be really stressful. Eugene was so patient. When we changed our minds a couple of times, he did not lose his cool his attitude was warm and refreshing. Financing was a breeze. The young lady was wonderful, she kept you interested in a stressed and boring venture. You are spending a lot of money in a short span of time. They all made start to finish wonderful. The sales person are truly knowledgable of there products. More

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Originally wrote a bad review I initially wrote a bad rating for this dealership but after FINALLY coming to an agreement I can accept I have to say I am impressed with how hard I initially wrote a bad rating for this dealership but after FINALLY coming to an agreement I can accept I have to say I am impressed with how hard Vitali worked to keep me as a customer and keep my business. Thank you. He listened, he understood and he came through for me. More

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2018 great deals Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited m Bob Erwin was great assisting me with my purchase of a 2018 RAV4, he was persistent and continued to help until I found the vehicle that best suited my needs. Bob followed up after the sale to ensure my happiness and see if I needed anything else. He along with Vitaly Gurvich and George Thompson worked a great deal for me. A great experience overall, will refer all my friends to Bob, Vitaly and George. More

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Great car buying experience! I had a very memorable car buying experience here and I have already shared with my friends and family. Joshua was very patient, professional, and pr I had a very memorable car buying experience here and I have already shared with my friends and family. Joshua was very patient, professional, and provided top-notch customer service. He provided a thorough knowledge of the vehicle I was interested in and was super super accommodating. He is a fine salesman and promptly answered my questions with accurate answers and was very pleasant to work with. He made himself available throughout the sales process and it’s very much appreciated. Joshua, Vitaly, Jeremy and everyone that helped me were patient, kind and that made me feel comfortable and I liked the casual environment. Koons has a very excellent sales staff. They will try to make your car buying experience as easy as possible. The vehicles are priced very reasonably. I highly recommend this dealership if you’re in the market for a new vehicle. More

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Buy New Rav4 Was the best experience we have had buying a car. Eugene went above and beyond to help us get the car that we wanted, we made drive test of Rav4, talk Was the best experience we have had buying a car. Eugene went above and beyond to help us get the car that we wanted, we made drive test of Rav4, talk about price . The financial girl Regina were very quick efficient and helpful. I will recommend Koontz to everyone. Thanks you Eugene, Regina Vitaly. Albert Aynbinder More

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