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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
364 Reviews
4.9

364 Reviews

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364 Reviews of Viviana Saenz

November 22, 2025

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Ivette was amazing with her knowledge and service! Thank you for assisting me with my car! More

by Rosesalazar1955
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Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Nov 24, 2025

Norm Reeves Honda Superstore - Huntington responded

Your visit reads like a walk through a well-tended rose garden. Ivette’s guidance added the perfect touch of care and expertise. We’re glad that every step of your experience felt carefully tended to. Thanks for letting us know it was a bloom-worthy day!

November 19, 2025

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Norm Reeves dealership is friendly, efficient and the staff have great customer service. My 2006 Ridgeline has been serviced by Norm Reeves since new. The end result is always positive. More

by Bdrossi
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Yes
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Nov 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Hearing that you’ve trusted us with your Ridgeline since 2006 carries real weight. It says a lot about the relationship we’ve built together over the years. We’re grateful for every visit and always strive to deliver the kind of service that earns and maintains your trust. Thank you!

November 18, 2025

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The experience was easy with Viviana. She helped me make arrangements to get my car repaired. More

by emaciol55
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Nov 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana really knows how to keep things flowing! We're so glad the arrangements for your repair were so easy. If you need anything else, feel free to give us a call or contact us online.

November 12, 2025

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She was great at communicating what was broken with my car and looking to see if it was covered by my warranty before she called me. So she had all the answers before she talked to me. She was helpful for More

by Ericavictorino13
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Yes
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Nov 13, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like your advisor worked a little bit of magic behind the curtain, Erica! From warranty checks to setting up your rental, she made sure every detail was handled before you even had to ask. That’s service that truly goes the extra mile. Thanks for sharing your experience!

November 12, 2025

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Tony was great and took care of all my needs. Fixed the problem swiftly. Everyone at HB Honda has been beyond helpful. More

by rkoppel22
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia, Bashar Qasem, Tony Lagos, Edward Obando, Mitchell Medina

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Nov 12, 2025

Norm Reeves Honda Superstore - Huntington responded

Tony approached every detail with the skill of a skilled artisan, ensuring your vehicle was cared for with precision and expertise. We're so glad that the team worked seamlessly together to resolve the issue quickly. Your experience reflects the craftsmanship we aim to deliver every day. Thank you!

November 11, 2025

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Overall great service. Viviana was great. Thank you Thank you Thank you Thank you Thank you More

by pau_lop
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Yes
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Nov 12, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana’s service was a dazzling display of care and attention, lighting up your visit like fireworks in the night sky. Your enthusiasm makes the team’s efforts feel even more rewarding. Thank you for celebrating this experience with us!

November 07, 2025

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Great service. Viviana was excellent with her communication and service I will continue to bring my 3 Hondas to Huntington Beach Honda, and will probably purchase o More

by rbpb4
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Nov 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Driving over an hour for Viviana’s service? Sounds like your Honda road trips just got a new destination: Honda Huntington Beach. Thanks for trusting us with all three Hondas. We’re honored to be part of the journey!

October 24, 2025

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The appointment was easy to make, but had problems updating it online. Everyone was professional and courteous. All work was explained thoroughly and questions were addressed. More

by radiomode
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Recommend Dealer
Yes
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Oct 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Our service crew takes pride in its speed, precision, and excellent customer service. Reading your review means we can give them an A+ in every category! Thank you for trusting our team with your car.

October 22, 2025

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I always go to Viviana she is always helpful with what I need on my car. I trust her. More

by Suzannecp
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Oct 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is proud to be your go-to person for auto service! It's easy to see why, too. We appreciate the perfect rating, Suzanne. Viviana and the crew look forward to seeing you again!

October 16, 2025

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Viviana has been our service advisor for 7 years. We wouldn’t want anyone else! We trust her and appreciate her so much!!! I can’t say enough about how much of a blessing she is to us! More

by Bryan.W.Bowman
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Recommend Dealer
Yes
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Oct 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Stories like yours always make our day, Bryan! Viviana is happy to be your go-to person for service over the years. There are many more ahead, and we're looking forward to hearing about all the adventures you have in the meantime. Whenever it's time for service or your next Honda, we're here for you!

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