Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
336 Reviews
4.9

336 Reviews

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336 Reviews of Viviana Saenz

August 01, 2025

Dealership Rating
Employee Rating

The work was completed quickly and I was kept informed minimizing time without my car. More

by Guzman109
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Aug 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!

July 30, 2025

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Employee Rating

Excellent services. It's fast and professional. Besides that, the price is cheapest on the market. More

by Son Quy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Jul 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so happy our team could dazzle you with speedy, professional service. Your five-star shout-out means everything, and we can’t wait to keep the magic going on your next visit!

July 28, 2025

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The service is always top notch! Sam was friendly, knowledgeable and professional. I’ve been coming here for many years and look forward to many more. More

by Spumony08
Sales Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for being such a loyal friend to our shop! Sam sends his thanks for the shout‑out, and we can’t wait to keep giving you that high‑quality service you love. Cheers to many more miles together!

July 27, 2025

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Well I love the Honda super store and the service there they are honest But this last time I went in for a sound that my car was making, they fixed it and NOW IRS IT’S BACK again, so I’m going to have to More

by Mendoza.Olga
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words about our team’s honesty. We know that the returned sound is a pain, so please swing by again so we can track it down once and for all. Your peace of mind is our priority!

July 25, 2025

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Viviana was very helpful and communicated effectively throughout the entire process. I would use them again. More

by chris_dav
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so glad Viviana kept you in the loop and made things easy. Thanks for trusting us. We’d love to help you again anytime!

July 23, 2025

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Service Center was good. Sales, not so much. Got me into a car for $12,500, but now I find I’m $5500 upside down. They buried me. More

by gregburg65
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you’re feeling this way about your experience. We understand the importance of feeling confident in your purchase and would welcome the chance to review your situation and explore any options. Please contact us at (714)-475-2392.

July 22, 2025

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She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 18, 2025

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Very helpful and understanding. Listens to my needs and address them in a consideration of my interests with cost and how I'd proceed with my ' Older car' Viviana was super good. Th More

by Bjsturrus
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jul 21, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, Viviana will be so happy to know you felt heard and supported. We aim to treat every car like our own, especially those classic models. Thanks for letting us care for your ride.

July 15, 2025

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Employee Rating

Great customer service! Staff is high energy helpful and all smiles during all my auto service visits! Thank you Clayton!!! More

by Monicamccann11
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manuel Nunez, Clayton Einck

Jul 16, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey Monica, we love that our team’s upbeat vibes made your visits awesome. Clayton's enthusiasm is contagious, and we know all our team loved working with you. Let's do it again sometime! We promise to keep the good times rolling on your next visit, too.

July 15, 2025

Dealership Rating
Employee Rating

Great service with what I needed. Quick timing and was helped with a rental to use so I didn’t have to wait around. More

by Jcon5673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Norm Reeves Honda Superstore - Huntington responded

We aim to please, and it sounds like we succeeded! Glad we could get you back on the road fast and keep you rolling with that rental. Thanks for the rave review, and please come see us again sometime.

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