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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
357 Reviews
4.9

357 Reviews

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357 Reviews of Viviana Saenz

October 24, 2025

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Employee Rating

The appointment was easy to make, but had problems updating it online. Everyone was professional and courteous. All work was explained thoroughly and questions were addressed. More

by radiomode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Our service crew takes pride in its speed, precision, and excellent customer service. Reading your review means we can give them an A+ in every category! Thank you for trusting our team with your car.

October 22, 2025

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I always go to Viviana she is always helpful with what I need on my car. I trust her. More

by Suzannecp
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Oct 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is proud to be your go-to person for auto service! It's easy to see why, too. We appreciate the perfect rating, Suzanne. Viviana and the crew look forward to seeing you again!

October 16, 2025

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Viviana has been our service advisor for 7 years. We wouldn’t want anyone else! We trust her and appreciate her so much!!! I can’t say enough about how much of a blessing she is to us! More

by Bryan.W.Bowman
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Recommend Dealer
Yes
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Oct 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Stories like yours always make our day, Bryan! Viviana is happy to be your go-to person for service over the years. There are many more ahead, and we're looking forward to hearing about all the adventures you have in the meantime. Whenever it's time for service or your next Honda, we're here for you!

October 14, 2025

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Employee Rating

Wonderful. It was great. Viv was great rep. The best. Viviana was a great service rep. I always trust her judgement and experience. More

by Vitomr2001
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Oct 15, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is officially earning her superhero cape from this review! Knowing you trust her judgment and expertise makes all the difference, and we’re thrilled she continues to deliver top-tier guidance. Thank you so much, and you can request your next service appointment online whenever you need it.

October 10, 2025

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I came in with no appointment and they took care of me within a few minutes. I ordered a new visor, the part was there the next day and they installed it as I waited. The technician also helped me out b More

by gschwab5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Oct 13, 2025

Norm Reeves Honda Superstore - Huntington responded

It looks like our technicians pulled some serious magic to get everything installed perfectly! We’re glad your visor and console lid are now ready for action. Thanks for letting us be part of the fix-it fun.

October 09, 2025

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Norm Reeves is dependably exceptional, as is Viviana. Viviana is caring, honest, professional, and very nice. More

by Mgtoiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, John Le, Tony Lagos

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Oct 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for this kind review! Viviana’s the kind of person who explains things plainly and treats people with respect, so your words really land. We’ll let her know she’s got fans. Until next time!

October 08, 2025

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Employee Rating

Viviana was superb at getting my car serviced in a timely manner. Awesome customer service and informative of what my car needed. Thank you Viviana. More

by Rodgerartola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando

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Oct 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for the shoutout! Timing and clarity are Viviana’s specialties. She’ll be happy to hear you felt taken care of and informed. Safe driving, and we’ll see you next time.

October 02, 2025

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Employee Rating

Viviana was excellent, I didn't have an appointment and I wanted to buy 4 tires for my Honda CRV, she quoted me and I was done within 2 hrs and my car was washed. I only and always go to your location for se More

by av7id
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Ivette Rodriguez, John Le, Tony Lagos

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Oct 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana really knows how to run a pit stop like a pro! Four tires, a quick wash, and you were back on the road in record time. We love that our location is your go-to track for Honda service. Thanks for trusting us with your ride!

September 30, 2025

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Employee Rating

Very clean Dealership with a Professional Staff. I like it when the Dealership would wash the cars. More

by Citywidepm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Benito Torres, Ivette Rodriguez, John Le

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Oct 01, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, we love that our clean dealership and professional staff made an impression! There’s nothing like a sparkling environment to make the car-buying and servicing experience shine. Thanks for noticing all the details we work hard to keep perfect.

September 26, 2025

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My husband and I purchased a Honda from Norm‘s Reese and we highly recommend this dealership. More

by Anita
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Norm Reeves Honda Superstore - Huntington responded

A happy couple + a great Honda purchase = perfect match! Anita, we love that you and your husband are spreading the word! Your recommendation makes our day and helps others find their perfect Honda, too. Thanks for trusting us to make your experience great!

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