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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
371 Reviews
4.9

371 Reviews

Write a Review

371 Reviews of Viviana Saenz

January 21, 2026

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Employee Rating

Viviana was extremely friendly and communicative. My vehicle issues were dealt with quickly. I received a helpful inspection of my vehicle and received timely communication. More

by zacharylminer
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 21, 2026

Norm Reeves Honda Superstore - Huntington responded

We love a service visit that feels more like a good chat than a transaction. Viviana’s communication and attention to detail truly help set the tone, and we’re glad your visit reflected that.

January 13, 2026

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Employee Rating

They identified the problem and kept me informed about the solution. I appreciate the shuttle to and from my home. More

by jennifer.simeta
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 14, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, Jennifer. When someone takes the time to explain the problem and keep you in the loop, it changes the whole experience. Adding a ride home on top of that is just good neighbor behavior. Thanks for letting us know how everything went!

January 01, 2026

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Employee Rating

The wait was acceptable and the service is satisfactory. Thank you! The service costs are higher than Hardin Honda. They will need to come down before customers select Hardin's. More

by Badnguyen
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 02, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi, thanks for the 5-star rating. We're glad you had a great experience with Viviana and are happy to address any questions about pricing.

December 27, 2025

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Employee Rating

Wonderful. It's always great to have my car serviced there. I always bring my car to be worked on. More

by Vitomr2001
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Dec 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Your loyalty feels like being welcomed into a cozy little circle where your car is always treated like part of the family. Every visit is a chance for us to make sure your vehicle is happy and well cared for. We’re so glad you enjoy coming back and letting us take care of your car.

December 26, 2025

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Employee Rating

I have always experienced good outcomes with the service I received at Honda Reeves. The service is done and timely manner and always professional. More

by Anita
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Dec 29, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Anita. Your experiences feel like traveling through time smoothly, where every service is punctual and every step is handled with precision. The team makes sure each moment is managed expertly, leaving no surprises behind. We’re glad your visits consistently arrive at the perfect outcome, right on schedule.

December 09, 2025

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Employee Rating

Good service. Pleasant people. I have never had any issues with Norm Reeves Honda. Very pleased with their services. More

by theriothing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Tony Lagos, Ted Cruchley

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Dec 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyal feedback! It means a lot to know you’ve never had an issue and always leave feeling pleased with our service. We look forward to guiding your next visit just as smoothly.

December 02, 2025

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Employee Rating

I purchased 5 vehicles there, very friendly service, I like it, wish you guys doing well More

by auhung2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Five vehicles is quite the streak, and we’re grateful each one brought you back through our doors. It’s great knowing the friendliness of the team continues to stand out for you. Here’s hoping every visit keeps adding to that growing list of good experiences.

November 26, 2025

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Employee Rating

It was a pleasant experience I enjoyed my visit. They have a great lounge area with free coffee. More

by Rasjune2022
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Dec 01, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re glad you enjoyed your visit and had a chance to relax in our lounge! A comfortable space with coffee is just one way we try to make your time with us pleasant. Thanks for sharing your experience!

November 22, 2025

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Employee Rating

Ivette was amazing with her knowledge and service! Thank you for assisting me with my car! More

by Rosesalazar1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Nov 24, 2025

Norm Reeves Honda Superstore - Huntington responded

Your visit reads like a walk through a well-tended rose garden. Ivette’s guidance added the perfect touch of care and expertise. We’re glad that every step of your experience felt carefully tended to. Thanks for letting us know it was a bloom-worthy day!

November 19, 2025

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Employee Rating

Norm Reeves dealership is friendly, efficient and the staff have great customer service. My 2006 Ridgeline has been serviced by Norm Reeves since new. The end result is always positive. More

by Bdrossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Hearing that you’ve trusted us with your Ridgeline since 2006 carries real weight. It says a lot about the relationship we’ve built together over the years. We’re grateful for every visit and always strive to deliver the kind of service that earns and maintains your trust. Thank you!

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