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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington
Refer Me

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
304 Reviews
4.9

304 Reviews

Write a Review

304 Reviews of Viviana Saenz

May 09, 2025

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Viviana was great and was very helpful! I appreciated her kindness and willingness to answer all of my questions. I had a great experience overall. More

by denissemerlan3
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Recommend Dealer
Yes
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May 08, 2025

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Viviana's customer service is awesome. This is my favorite Honda location I will be coming back. More

by Davine_R
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana will be so grateful for the support! Thank you for recommending her and us. We'd love to help you again next time, and if you know anybody else who might enjoy working with Viviana, please mention her.

May 02, 2025

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Fast and simple Viviana was a huge help she added multiples services that I wasn't aware of and saved lots of time More

by isik1803
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 02, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re over the moon that Viviana steered you right with those extra services you didn’t even know you needed—and saved you precious time. Can’t wait to see you back for another speedy visit!

May 02, 2025

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Employee Rating

Extremely helpful, easy to talk with, explained what was being fixed, approx. How long it would take. Also, p-up was smooth! More

by mgumpgal
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 05, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We're pleased to hear that our team provided clear explanations and a smooth pickup process. For your convenience, consider using our online service scheduling for your next appointment. We look forward to seeing you again!

May 01, 2025

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Is always great. Easy to make an appointment, easy access getting in and always friendly More

by Manzofamily
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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May 05, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that scheduling appointments is a breeze and that our team consistently provides friendly service. Don't forget, you can easily schedule your next service online at your convenience.

April 29, 2025

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Excellent service and care. .. shuttle service is great!! All my service has been at Norm Reeves... More

by L.Vanwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Tony Lagos, Edward Obando

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Apr 30, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for the shout-out! Our shuttle service team loves helping you get where you need to go while your car is in great hands. We appreciate your loyalty and hope to see you again for your next service!

April 25, 2025

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Friendly and upbeat A seamless experience from start to finish—the Honda dealership provided exceptional service for my fuel pump replacement. The staff was friendly and efficient,keeping me updated on the More

by Hadhoudsarah
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Apr 28, 2025

Norm Reeves Honda Superstore - Huntington responded

What wonderful feedback! Thank you! We're thrilled that everything went so well and that our team kept you in the loop throughout. Is there anything else we can help you with? Don't hesitate to ask!

April 15, 2025

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I really admire your Dealer. The staff work responsibly. I will introduce to my friends. More

by cunguyen
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Recommend Dealer
Yes
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Apr 16, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much! We're glad our dealership met your needs, and you're willing to recommend us to your friends. That means a lot to us! We'd be happy to assist any friends you send our way and look forward to hopefully helping you again someday.

April 12, 2025

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Great service. They always take good care of me and my vehicle. Service never takes too long either. Very professional and top notch. More

by Haydenwarren30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, Tony Lagos, Edward Obando

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Apr 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello there! Thank you for taking the time to share your experience with us. We’re proud that our service is consistently prompt and professional, and it’s wonderful to know that you and your vehicle are in great hands. We look forward to serving you again soon!

April 10, 2025

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Employee Rating

I pulled in at 330 Monday and she got me in had no appointments treated me like gold what a great experience had another service writer offer me coffee I was out in about a hour thank you !! More

by Terry Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Apr 11, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Terry, your speedy experience truly brightened our day! It’s fantastic to know our team got you in and out with that extra touch of hospitality (and coffee!) to jump-start your week. We can’t wait to see you again!

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