Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 6

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Viviana Saenz

July 28, 2025

Dealership Rating
Employee Rating

The service is always top notch! Sam was friendly, knowledgeable and professional. I’ve been coming here for many years and look forward to many more. More

by Spumony08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez, Sam Ali , Grady Carter

Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for being such a loyal friend to our shop! Sam sends his thanks for the shout‑out, and we can’t wait to keep giving you that high‑quality service you love. Cheers to many more miles together!

July 27, 2025

Dealership Rating
Employee Rating

Well I love the Honda super store and the service there they are honest But this last time I went in for a sound that my car was making, they fixed it and NOW IRS IT’S BACK again, so I’m going to have to More

by Mendoza.Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words about our team’s honesty. We know that the returned sound is a pain, so please swing by again so we can track it down once and for all. Your peace of mind is our priority!

July 25, 2025

Dealership Rating
Employee Rating

Viviana was very helpful and communicated effectively throughout the entire process. I would use them again. More

by chris_dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so glad Viviana kept you in the loop and made things easy. Thanks for trusting us. We’d love to help you again anytime!

July 23, 2025

Dealership Rating
Employee Rating

Service Center was good. Sales, not so much. Got me into a car for $12,500, but now I find I’m $5500 upside down. They buried me. More

by gregburg65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you’re feeling this way about your experience. We understand the importance of feeling confident in your purchase and would welcome the chance to review your situation and explore any options. Please contact us at (714)-475-2392.

July 22, 2025

Dealership Rating
Employee Rating

She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando , Nicholas Knight, Kevin Lam, Catherine Schlueter

Jul 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 18, 2025

Dealership Rating
Employee Rating

Very helpful and understanding. Listens to my needs and address them in a consideration of my interests with cost and how I'd proceed with my ' Older car' Viviana was super good. Th More

by Bjsturrus
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jul 21, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, Viviana will be so happy to know you felt heard and supported. We aim to treat every car like our own, especially those classic models. Thanks for letting us care for your ride.

July 15, 2025

Dealership Rating
Employee Rating

Great service with what I needed. Quick timing and was helped with a rental to use so I didn’t have to wait around. More

by Jcon5673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Norm Reeves Honda Superstore - Huntington responded

We aim to please, and it sounds like we succeeded! Glad we could get you back on the road fast and keep you rolling with that rental. Thanks for the rave review, and please come see us again sometime.

July 15, 2025

Dealership Rating
Employee Rating

Great customer service! Staff is high energy helpful and all smiles during all my auto service visits! Thank you Clayton!!! More

by Monicamccann11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manuel Nunez, Clayton Einck

Jul 16, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey Monica, we love that our team’s upbeat vibes made your visits awesome. Clayton's enthusiasm is contagious, and we know all our team loved working with you. Let's do it again sometime! We promise to keep the good times rolling on your next visit, too.

July 13, 2025

Dealership Rating
Employee Rating

Got me in n time everything ok good exp would tell people to go there More

by Benny bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando , Nicholas Knight, Kevin Lam, Catherine Schlueter

Jul 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Benny, you’re fantastic for the five-star shout‑out! Catherine, Clayton, and the crew are honored to have you cruising away happy. Feel free to tell everyone they’re in for a great time when they drop by.

July 01, 2025

Dealership Rating
Employee Rating

Service was completed quickly and efficiently. They washed my car too, but I had to ask. I would recommend they wash all serviced cars, or at a minimum ask if I wanted one. More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Norm Reeves Honda Superstore - Huntington responded

Quick, efficient service—that’s our jam, Jeff! We'll make a note about the car wash and talk to our team about it. Your insight drives our improvement!

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