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Arlington Heights Ford
Arlington Heights, IL
5,719 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 08, 2026
This location was very welcoming and friendly!
Blessed for the opportunity especially thanks too Jesus S
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by Citlalypineda88
Employees Worked With
October 08, 2026
Everyone there was so kind and patient, and explained
everything well. You can tell the care about doing a good job, they aren’t trying to just get your money. I appreciated everything they took time to
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by skylar.degraaf
Employees Worked With
Other Employees :
I didn’t get his name, but the nice man who was driving the complimentary shuttle was was so sweet and great to talk to!
October 07, 2026
Had a grease and oil done.
Very pleasant although it did still take 1.5 hrs. and I had an appointment. I hope they can work on getting cars out quicker if they have an appoin
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by ADSANTILLAN
Employees Worked With
Dealership Inventory (189 Vehicles)
Photos & Amenities
- Instant Financing
- Express Service
- Shuttle Service
- Free WiFi
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Cable TV
- Television
- Vending Machines
- After Hours Drop-Off
- Home Delivery
- Quick Lube
- Rental Car Service Onsite
- Virtual Appointments
- Automated Car Wash
