Walid Doumit
Walid Doumit at Bell Honda

Walid Doumit

General Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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3.9
104 Reviews
3.9

104 Reviews

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104 Reviews of Walid Doumit

November 03, 2025

Dealership Rating
Employee Rating

The process of buying a car is stressful. The pressure to buy warranties, the fixed but hidden added costs, they're almost fiendish in the way they make for a horrible experience. Even with More

by CHERYLSOUZA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 10, 2025

Bell Honda responded

We greatly appreciate your feedback and are thrilled to hear that Bell Honda stood out during your car buying experience. We understand that purchasing a vehicle can feel overwhelming with various pressures and unexpected costs that often create stress for customers. Your recognition that we provided a superior experience despite these industry challenges means everything to our team. We work hard to maintain transparency and integrity throughout the entire process, making sure our customers feel valued and supported. Thank you for choosing Bell Honda and for taking the time to share your positive experience with others.

October 28, 2025

Dealership Rating
Employee Rating

“Excellent service and friendly staff! The buying process was smooth and transparent. Highly recommend this Honda dealership!Special thanks to salesperson AJ. More

by Shaker Syed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalal "AJ" Ahmadzai, Mihui Kim

Oct 30, 2025

Bell Honda responded

We deeply cherish your wonderful feedback about your experience with us! It's fantastic to hear that you found our service excellent and our team friendly throughout your visit. We're delighted that your buying experience felt smooth and transparent, as this is exactly what we strive to provide every customer. Your recommendation of our Honda dealership means the world to us.

October 24, 2025

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Employee Rating

I like getting my car serviced there they are friendly team and get Job done in the frame they say they will get done won't go n9 where else and they have great offers on oil change love it though I do wi More

by sandrapadilla731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our service team! It's wonderful to know that you find our team friendly and that we consistently complete your service within the promised timeframe.

October 13, 2025

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Prompt response; courteous representatives; timely efficient; quality work. Purchased two vehicles from dealership. Excellent dealership. More

by KENFNYB5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our team and services. Your feedback about our prompt responses and courteous representatives truly means the world to us.

September 27, 2025

Dealership Rating
Employee Rating

Your customer service is very sketchy & disengenuos. After the sale of used vehicle, you gave us a ambiguous warranty and would not provide any service because you did not service Volkswagens More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Bell Honda responded

We are disappointed to hear about your concerns regarding the customer service experience and warranty clarity. We understand your frustration. Your feedback is important to us, and we are sorry to hear that you feel this way. Please reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so we can discuss your specific situation and work toward a resolution.

September 05, 2025

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Employee Rating

Worst dealership I have ever done business with, wouldn't recommend anyone to do business with this dealership More

by Aragon
Workmanship
Recommend Dealer
No

Other Employees Tagged: Mihui Kim , Keith

Sep 11, 2025

Bell Honda responded

Our goal is to provide every customer with a positive and smooth experience, and it’s clear we fell short in your case. We encourage you to reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so that we can better understand the situation.

Sep 11, 2025

Aragon responded

I have left multiple voice mail for Michael with no call back or any response, the communication with anyone at the dealership is ridiculous

August 30, 2025

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Employee Rating

Bell Honda did a great job servicing my car. The staff were very nice and efficient. The atmosphere was clean and had a nice waiting room with a tv and microwave. I am a happy customer. More

by SELENA.LITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with nice and efficient service while maintaining the clean and comfortable environment we strive for. We're pleased that you found our waiting area accommodating with the amenities we provide.

August 28, 2025

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Employee Rating

Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

August 27, 2025

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Employee Rating

Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff made you feel comfortable without being pushy during your visit. We believe in providing a relaxed and respectful environment where customers can make informed decisions at their own pace.

August 23, 2025

Dealership Rating
Employee Rating

I have issues with my 2021 Honda passport. To be exact, Transmission and brakes. They keep dismissing it as “ normal for this vehicle”, but Inknow it’s not. I feel like I’m a bother to them a More

by JJAIC7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Jake Mueller , Crystal Alvarez

Sep 08, 2025

Bell Honda responded

We understand how upsetting it can feel when your concerns aren’t addressed to your satisfaction, and we sincerely apologize if you’ve felt dismissed. This is not the experience we want our customers to have. We would like the opportunity to make things right and ensure your vehicle is safe and functioning properly. Please reach out directly to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com

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