Walid Doumit
Walid Doumit at Bell Honda

Walid Doumit

General Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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3.9
100 Reviews
3.9

100 Reviews

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100 Reviews of Walid Doumit

September 27, 2025

Dealership Rating
Employee Rating

Your customer service is very sketchy & disengenuos. After the sale of used vehicle, you gave us a ambiguous warranty and would not provide any service because you did not service Volkswagens More

by KEN@KBLEMISLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2025

Bell Honda responded

We are disappointed to hear about your concerns regarding the customer service experience and warranty clarity. We understand your frustration. Your feedback is important to us, and we are sorry to hear that you feel this way. Please reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so we can discuss your specific situation and work toward a resolution.

September 05, 2025

Dealership Rating
Employee Rating

Worst dealership I have ever done business with, wouldn't recommend anyone to do business with this dealership More

by Aragon
Workmanship
Recommend Dealer
No

Other Employees Tagged: Mihui Kim , Keith

Sep 11, 2025

Bell Honda responded

Our goal is to provide every customer with a positive and smooth experience, and it’s clear we fell short in your case. We encourage you to reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so that we can better understand the situation.

Sep 11, 2025

Aragon responded

I have left multiple voice mail for Michael with no call back or any response, the communication with anyone at the dealership is ridiculous

August 30, 2025

Dealership Rating
Employee Rating

Bell Honda did a great job servicing my car. The staff were very nice and efficient. The atmosphere was clean and had a nice waiting room with a tv and microwave. I am a happy customer. More

by SELENA.LITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with nice and efficient service while maintaining the clean and comfortable environment we strive for. We're pleased that you found our waiting area accommodating with the amenities we provide.

August 28, 2025

Dealership Rating
Employee Rating

Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

August 27, 2025

Dealership Rating
Employee Rating

Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff made you feel comfortable without being pushy during your visit. We believe in providing a relaxed and respectful environment where customers can make informed decisions at their own pace.

August 23, 2025

Dealership Rating
Employee Rating

Spent thousands upon thousands of dollars at this location, from new cars to repairs and I will never step foot here again. What a joke of a management team. Do not waste your time or your money. More

by JEREMY@AZDMESOLUTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

This is absolutely not the level of service or care we aim to provide, and your feedback is extremely concerning to us. Please contact Iris Garcia, our Service Representative, directly at IGarcia10@vtaig.com.

August 23, 2025

Dealership Rating
Employee Rating

I have issues with my 2021 Honda passport. To be exact, Transmission and brakes. They keep dismissing it as “ normal for this vehicle”, but Inknow it’s not. I feel like I’m a bother to them a More

by JJAIC7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Jake Mueller , Crystal Alvarez

Sep 08, 2025

Bell Honda responded

We understand how upsetting it can feel when your concerns aren’t addressed to your satisfaction, and we sincerely apologize if you’ve felt dismissed. This is not the experience we want our customers to have. We would like the opportunity to make things right and ensure your vehicle is safe and functioning properly. Please reach out directly to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com

August 16, 2025

Dealership Rating
Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

August 12, 2025

Dealership Rating
Employee Rating

We felt very supported through the entire process and not pressured in an aggressive way like sometimes happens at other car dealerships! More

by CHRISTINA.WINNETT5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller, Dominic Jackson , Financial department manager he was super great - I forget his name though!

Aug 13, 2025

Bell Honda responded

Thank you immensely for sharing your experience with us. We are delighted to hear that you felt well-supported throughout your car buying journey. It means so much to know that our team provided you with the attentive service you deserved without making you feel uncomfortable or rushed. Creating a welcoming environment where customers can make informed decisions at their own pace is something we take great pride in.

August 05, 2025

Dealership Rating
Employee Rating

We paid $200 for a spare tire that did NOT fit our car. Bell would do NOTHING to remedy the situation. We had to pay $100 dollars for a replacement. In addition before we knew the spare did NOT fit we h More

by Lb
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller

Aug 06, 2025

Bell Honda responded

We understand how upsetting it must have been to pay for a tire that did not fit your vehicle—especially in a stressful situation like dealing with a flat. This is certainly not the level of service we strive to provide at Bell, and we’re disappointed to hear that you didn’t feel supported when trying to resolve the matter. Your feedback is being taken seriously, and we’d like the opportunity to make this right. Please reach out directly to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can gather more details

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