Walid Doumit
Walid Doumit at Bell Honda

Walid Doumit | Page 3

General Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.0
114 Reviews
4.0

114 Reviews

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114 Reviews of Walid Doumit

August 23, 2025

Dealership Rating
Employee Rating

Spent thousands upon thousands of dollars at this location, from new cars to repairs and I will never step foot here again. What a joke of a management team. Do not waste your time or your money. More

by JEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

This is absolutely not the level of service or care we aim to provide, and your feedback is extremely concerning to us. Please contact Iris Garcia, our Service Representative, directly at IGarcia10@vtaig.com.

August 16, 2025

Dealership Rating
Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

August 12, 2025

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Employee Rating

We felt very supported through the entire process and not pressured in an aggressive way like sometimes happens at other car dealerships! More

by CHRISTINA.WINNETT5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller, Dominic Jackson , Financial department manager he was super great - I forget his name though!

Aug 13, 2025

Bell Honda responded

Thank you immensely for sharing your experience with us. We are delighted to hear that you felt well-supported throughout your car buying journey. It means so much to know that our team provided you with the attentive service you deserved without making you feel uncomfortable or rushed. Creating a welcoming environment where customers can make informed decisions at their own pace is something we take great pride in.

August 05, 2025

Dealership Rating
Employee Rating

We paid $200 for a spare tire that did NOT fit our car. Bell would do NOTHING to remedy the situation. We had to pay $100 dollars for a replacement. In addition before we knew the spare did NOT fit we h More

by Lb
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller

Aug 06, 2025

Bell Honda responded

We understand how upsetting it must have been to pay for a tire that did not fit your vehicle—especially in a stressful situation like dealing with a flat. This is certainly not the level of service we strive to provide at Bell, and we’re disappointed to hear that you didn’t feel supported when trying to resolve the matter. Your feedback is being taken seriously, and we’d like the opportunity to make this right. Please reach out directly to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can gather more details

August 02, 2025

Dealership Rating
Employee Rating

Everybody in a place is very professional very knowledgeable of the product made my experience very very easy. It’s a third vehicle I’ve gotten from them. More

by RPHOEL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Bell Honda responded

We deeply cherish your loyalty and trust in choosing us for your third vehicle purchase. Your feedback about our team's professionalism and product knowledge means everything to us. We understand how important it is to have a smooth and effortless experience when selecting a vehicle, and we're thrilled that we could deliver that for you once again. Thank you for continuing to choose Bell Honda for your automotive needs.

July 30, 2025

Dealership Rating
Employee Rating

My service advisor was great. Used car sales was a nightmare. Sold me a car with a broken transmission and broken AC. Transmission was fixed but they refused to fix the AC. More

by zsmeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Bell Honda responded

We understand your frustration regarding the issues you encountered with your used car purchase. Having problems with both the transmission and air conditioning system must have been incredibly disappointing, especially when you trusted us to deliver a quality vehicle. While we are pleased that the transmission concern was resolved, we recognize that the air conditioning matter remains unaddressed and continues to affect your satisfaction. Your feedback helps us understand where we can improve our processes to better serve our customers.

July 29, 2025

Dealership Rating
Employee Rating

If you want a new auto delivered with damage, confusion, lies, deceit, no one that can answer questions, no one can initiate a call back, incorrect paperwork, and the WORST CUSTOMER SERVICE then this is the More

by Sandramcintyre2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Griffin Spellicy , Read comments for names

Aug 04, 2025

Bell Honda responded

We understand how upsetting it must have been to deal with miscommunication, missed appointments, and unresolved questions—especially during something as important as purchasing a vehicle. It’s clear from your comments that we did not deliver the level of professionalism, responsiveness, or care that every customer deserves. To speak with someone directly about your experience and help make this right, we encourage you to reach out to our General Sales Manager, Walid Doumit, at WDoumit@gmail.com.

Aug 04, 2025

Sandramcintyre2020 responded

Upset is definitely understatement! Since this is review the car is headed back to get something else fixed!!! You have my information if you are so concerned about my experience you contact me Mr. Doumit!

July 27, 2025

Dealership Rating
Employee Rating

I work there and loved it so much as a customer I new write service there More

by FWILLIAMSON2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team at Bell Honda! It means so much to us that you loved working with us and that your positive experience as an employee led you to trust us with your service needs as a customer. Your confidence in our service department speaks volumes, and we truly appreciate your continued support. Thank you for being such a valued part of our community!

July 27, 2025

Dealership Rating
Employee Rating

I get my car serviced at Bell Honda regularly. My car never fails to start. I enjoy working with Josh Hansmeier. He is easy to work with. Thanks for keeping my 2017 CRV running so well. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

July 24, 2025

Dealership Rating
Employee Rating

This dealership is filled with liars and crooked salesmen and worse management! I pity anyone who doesnt read the reviews and do further research to be educated as to what they are involving themselves in. W More

by love2laughny1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 29, 2025

Bell Honda responded

We understand how upsetting it must have been to feel misled about the return policy and to encounter issues with the vehicle so soon after purchase. While our dealership, like many others, does not have a blanket return policy or mandatory inspection requirements for all used vehicles, clear and honest communication from our team is something we hold in high regard—and it’s deeply concerning to hear you felt that was not upheld. We encourage you to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

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