Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Wally Thom
220 Reviews
Army veteran living in Waukesha, with two kids. My daughter is a UW-Madison graduate, and my son is a Wisconsin Lutheran College graduate.. After 26 years in IT, including management, I made a career change in order to interact with & help other people. My vast personal background makes it easy to relate to all customers. I have chosen to work for a Kia dealership because I believe in their product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 5 mos
Specialties & Trainings
DealerRater Certified
President's Club
Kia Certified
220 Reviews
Write a Review
220 Reviews of Wally Thom
September 02, 2025
Long dragged out process misrepresentation of facts promised one thing did another won’t recommend promised one thing did another won’t recommend More
by DORISSTEMPI
Verified CustomerOther Employees Tagged: Dennis Cardinal, Gregg Kasper, Xavier Troupe, Charlie Ziegler, Marcus (Kain) Hankins, Riley Sullivan, Ann Henderson
August 31, 2025
Went in to have sales look for a specific model/trim versions and they were successful. versions and they were successful. More
by JR.HOLMES
Other Employees Tagged: Gildardo Esquivel
August 19, 2025
Very pleasant experience. The sales staff was very helpful without pushing. I will definitely consider buying my next car from them The sales staff was very helpful without pushing. I will definitely consider buying my next car from them More
by amkluz
Other Employees Tagged: Charlie Ziegler
August 19, 2025
Wally was great, had a nice experience and liking my purchase. Thanks to the crew at Russ Darrow. purchase. Thanks to the crew at Russ Darrow. More
by jtspruce
Other Employees Tagged: Riley Sullivan
July 27, 2025
Since I bought my Telluride from this dealer I have been treated with curtesy and a willingness to serve me and my vehicle. The service person,Katie, has been most helpful in solving my issues. I would ra treated with curtesy and a willingness to serve me and my vehicle. The service person,Katie, has been most helpful in solving my issues. I would rate her a#10 on every level, and I will continue to deal with her on any issue with my Telluride! More
by GEORGE.WESSEL.WEB
Other Employees Tagged: Kaitie Stehr
July 24, 2025
We have really enjoyed working with Wally. But we felt a lot of pressure from his boss to lease a new car rather than explore other options; we felt he was impatient with us. And when we broug But we felt a lot of pressure from his boss to lease a new car rather than explore other options; we felt he was impatient with us. And when we brought our car in to be checked and mentioned a problem with the tire alignment they offered to have us pay a large price to get new alignment. We do not feel Russ Darrow is concerned about or considerate of customers. More
by ROOTCO
May 05, 2025
I’ve gotten now three total vehicles from this dealership. This was one of the most hectic experiences in getting a deal done. I had to deal with two different sales people plus another person. It dealership. This was one of the most hectic experiences in getting a deal done. I had to deal with two different sales people plus another person. It was very confusing dealing with so many different people. They started out astronomically high on the lease offer for a relatively cheap vehicle which was very off putting like my business wasn’t wanted. They had me test drive one Seltos with all the features, then told me to get the deal done I needed to switch vehicles which they tried to significantly downgrade the vehicle. Thankfully I caught this and was able to get a different Seltos that still had some of the features. I was under the impression that I was negotiating for the vehicle I test drove. This was very deceptive. Then right when I was about to sign, the deal we talked about was for a three year lease and the salesman tried to change it last second to a four year lease. Again another very untrustworthy tactic that makes me concerned about practices there. We discussed a three year lease for 12,000 miles the whole time. I did not appreciate that at all. Then when signing the paperwork, the last person was very aggressive and insulting with his sales pitches for the add ons. I felt completely insulted by this process. More
by ANDREWKARAS285
Other Employees Tagged: Gildardo Esquivel , Bonnie Stone
April 14, 2025
Wally was great! They were very busy and he did a fantastic job juggling everything. They were very busy and he did a fantastic job juggling everything. More
by RGOBLE1
Other Employees Tagged: Ben Artymowski
