86 Reviews
Write a Review86 Reviews of Walter Banks
December 13, 2022
Walter Banks helped me out with selling my car to the dealership! We had bought it originally from them and sold it back to them prior to moving. It was a seemless experience and Walter was thorough and dealership! We had bought it originally from them and sold it back to them prior to moving. It was a seemless experience and Walter was thorough and displayed the utmost professionalism. The GM Robert was also very kind and helpful. Can’t rave enough about coming here and giving them my business (and family)! Come here vs any other dealership! More
Other Employees Tagged: Robert McMann
November 06, 2022
It was both surprising and awesome to receive more money for my vehicle than I had calculated. I bought my Ford Explorer from Phil Long Ford and I sold it back to Phil Long Ford. The process was flawless for my vehicle than I had calculated. I bought my Ford Explorer from Phil Long Ford and I sold it back to Phil Long Ford. The process was flawless and streamlined. In 50 years of buying, trading and now selling a vehicle this is the ONLY dealership that has treated me with such integrity and respect. More
Other Employees Tagged: Sherry Vitale
November 03, 2022
My 2022 Bronco came in late in the day and I needed to catch a flight early the next morning. Taylor had it ready to roll and got me through all the paper work quickly that evening. The Bronco is so popul catch a flight early the next morning. Taylor had it ready to roll and got me through all the paper work quickly that evening. The Bronco is so popular I've heard many stories about other dealers trying to jack up the price on people but Phil Long was very good about honoring the 2021 price quote I had. I highly recommend this dealer. More
Other Employees Tagged: Robert McMann, Taylor Knox
November 03, 2022
If you do not have the best of credit, avoid this place at all costs, they will try and nickel & dime you and get every dollar out of you as they can. The salesperson I had was amazing and great and worke at all costs, they will try and nickel & dime you and get every dollar out of you as they can. The salesperson I had was amazing and great and worked hard to find the car that was within the budget desired. The finance guy (Willie) made sure to get as much added on as possible (despite the extended warranty not being enough to cover our annual mileage), and the quote received for trade-in on kelly blue book that morning did not match the quote given in store, with no explanation as to why. I've also never heard of a dealership where you can drive the car out of lot/sign for a loan without yet knowing if you are officially approved or not. Also had to call 2 weeks later to find out if we were or not. Note: This is not 1 star because of how amazing the sales rep was. More
Other Employees Tagged: Willie Thomas
August 31, 2022
Walter Banks helped us and was incredibly helpful and very friendly and very knowledgeable! He definitely took care of us quickly and efficiently. As always I will always recommend Phil Long Ford very friendly and very knowledgeable! He definitely took care of us quickly and efficiently. As always I will always recommend Phil Long Ford More
August 04, 2022
Friendly, fair and fast service. It was a smooth transition to sell our truck to this dealership. Walter was professional and outgoing. It was a pleasure dealing with him. It was a smooth transition to sell our truck to this dealership. Walter was professional and outgoing. It was a pleasure dealing with him. More
August 02, 2022
SELLING my truck was fast and easy at Phil Long Ford. Best yet, I got my asking price without haggling or stress. I worked with Walter Banks this morning and he was professional, friendly and extremely Best yet, I got my asking price without haggling or stress. I worked with Walter Banks this morning and he was professional, friendly and extremely helpful. Selling my used vehicle was a breeze and I highly recommend working with Walter. More