Walter McDonald | Page 3
General Sales Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
63 Reviews
Write a Review63 Reviews of Walter McDonald
March 13, 2026
What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then cam Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then came Walt McDonald, the GSM, he gave me a great deal and made me feel valued and my business appreciated. Lastly, Evander, the Business Manager brought it home in the end. What a Trio! More
Other Employees Tagged: April Cromety , Evander Tross
March 04, 2026
April was the best. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. More
Other Employees Tagged: John Holliday, April Cromety , Evander Tross
March 04, 2026
This is the 2nd vehicle that we have purchased from this dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. More
Other Employees Tagged: John Holliday, April Cromety , Evander Tross
February 28, 2026
Horrible. Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night b Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night before out from under us. Spent 4 hours trying to get us to purchase a color we didn’t want, they weren’t honoring the quote and kept producing numbers for the vehicle we didn’t want. Kept asking to have Catonsville send over a truck matching the original one we received the quote on and they ignored our requests forcing us to drive further to Heritage Toyota Catonsville to get the truck we wanted. Hopefully they have better customer service in Catonsville. More
Other Employees Tagged: Richard Alicea, Gregory Nwaoha
February 06, 2026
We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase another vehicle now. This us an amazing dealership and staff! More
Other Employees Tagged: John Holliday, April Cromety , Erika Hodge
February 02, 2026
Absolutely AMAZING. 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything do 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything down to warranty approval rates and extended car care and I would 100% come back to finance with her again. She wants the best for her customers. Gregory was my sales associate. He was THE best car salesman I have met. He is real, down to earth, no xx, and truly wants the best for you. He spent all night going out of his way to take care of me. More
Other Employees Tagged: Dmitry Chekhlatyy, Erika Hodge, Gregory Nwaoha
February 02, 2026
We had the best experience ever with April Moore. She was patient and kind and answered all of our questions. We are very thankful. She was patient and kind and answered all of our questions. We are very thankful. More
Other Employees Tagged: John Holliday, April Cromety, Jalen Reitter
January 31, 2026
April was a joy to work with. She is very knowledgeable and answered all our questions. She made buying a car an enjoyable experience. She is very knowledgeable and answered all our questions. She made buying a car an enjoyable experience. More
Other Employees Tagged: April Cromety, Jalen Reitter
January 30, 2026
April was a pleasure to work with, I would come back for a future purchase a future purchase More
Other Employees Tagged: April Cromety , Erika Hodge
January 25, 2026
Charles was very helpful when I got there to show me the used truck I wanted to look at. From there he worked with manager John and they were able to get me a better deal on a new truck. The next day Charl used truck I wanted to look at. From there he worked with manager John and they were able to get me a better deal on a new truck. The next day Charles helped process my trade in and get the new truck. Erika was very helpful with all the financial forms for the loan and processing. More
Other Employees Tagged: John Holliday , Dmitry Chekhlatyy, Erika Hodge, Charles Lucas
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