Walter McDonald
Walter McDonald at Heritage Toyota Owings Mills

Walter McDonald | Page 3

General Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Walter McDonald

March 13, 2026

Dealership Rating
Employee Rating

What a great experience I had with April and Walt today. Of course I came in on a different car and then April showed me a Black XSE Camry with the red interior and it was love at first test drive! Then cam More

by dangelalewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety , Evander Tross

Mar 15, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 04, 2026

Dealership Rating
Employee Rating

April was the best. She is very knowledgeable, friendly and efficient. We had a great and enjoyable experience. More

by 2timer too
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, April Cromety , Evander Tross

Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 04, 2026

Dealership Rating
Employee Rating

This is the 2nd vehicle that we have purchased from this dealership and we have had a good experience each time. APRIL was an exceptional sales person. We had fun and a great experience. More

by besongfblessings01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, April Cromety , Evander Tross

Mar 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 28, 2026

Dealership Rating
Employee Rating

Horrible. Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night b More

by esbrandtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Alicea, Gregory Nwaoha

Mar 11, 2026

Heritage Toyota Owings Mills responded

Hello, we are so disappointed to learn of this situation you have described. Please contact our General Manager, John Holliday, jholliday@mileone.com, 410.753.8917 so that we may ensure your experiences with our dealership are more pleasant moving forward.

February 06, 2026

Dealership Rating
Employee Rating

We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot More

by gman49498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, April Cromety , Erika Hodge

Feb 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 02, 2026

Dealership Rating
Employee Rating

Absolutely AMAZING. 7th car, but first time financing. Ms. Hodge went out of her way until 9pm to make sure I got the best rate and payments. She explained everything do More

by ajohnvallario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Chekhlatyy, Erika Hodge, Gregory Nwaoha

Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2026

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Employee Rating

We had the best experience ever with April Moore. She was patient and kind and answered all of our questions. We are very thankful. More

by Shundertmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2026

Dealership Rating
Employee Rating

April was a joy to work with. She is very knowledgeable and answered all our questions. She made buying a car an enjoyable experience. More

by traceyhundertmark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety, Jalen Reitter

Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! April will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2026

Dealership Rating
Employee Rating

April was a pleasure to work with, I would come back for a future purchase More

by adam.fassbender
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety , Erika Hodge

Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 25, 2026

Dealership Rating
Employee Rating

Charles was very helpful when I got there to show me the used truck I wanted to look at. From there he worked with manager John and they were able to get me a better deal on a new truck. The next day Charl More

by Cj51969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday , Dmitry Chekhlatyy, Erika Hodge, Charles Lucas

Jan 28, 2026

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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