Wayne Discus | Page 4

Amazing service Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I Went back to Wayne Discus to buy two more Mercedes' and just like in several past purchases Wayne and the entire staff provided exceptional service. I would highly recommend Mercedes Benz Annapolis and especially Wayne Discus when you need a new or used car. More

Helpful 1

Report | Print

Outstanding Sales and Service I've just purchased my third car and with each purchase the dealership gets better. I gave Wayne a description of the car I wanted with all the optio I've just purchased my third car and with each purchase the dealership gets better. I gave Wayne a description of the car I wanted with all the options and within 10 days he had it located. Within the next few days the car had been inspected by Rodd Bowman and his group and it was pronounced worthy of certifying. Between Wayne and Rodd a date for review and approval and acceptance was agreed and even though it was New Years Eve and the dealership was overwhelmed with those of us that wanted to complete the transaction in 2019, Wayne never lost his patience and the rest of the crew pitched in to help with completing the paperwork and sending me on my way. Larry had all the paperwork completed and was super efficient in closing. It was dark when I left so Wayne suggested I return after New Years so we could complete the review and familiarization. All done with assurances that if more was needed a phone call would satisfy my needs. I've dealt with Rodd and Chuck for almost 10 years and without a doubt they are the primary reason I return when my needs for another car arise. Great guys, and thanks for all the support for all these years. More

Helpful 0

Report | Print

Great service, as always, before, during and after the sale. Very professional and honest. Definitely knows what he's talking about and cares about his customers sale. Very professional and honest. Definitely knows what he's talking about and cares about his customers More

Helpful 0

Report | Print

I Purchased a 2017 AMG GTS from Wayne Discus. The I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recomme I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recommend purchasing a Mercedes-Benz from Mercedes Benz of Annapolis. More

Helpful 0

Report | Print

Made my holiday! Staff is always friendly and takes their time. Never pressured to do anything. Wayne is the best salesperson I've ever dealt with. Will always buy from MB of Annapolis. time. Never pressured to do anything. Wayne is the best salesperson I've ever dealt with. Will always buy from MB of Annapolis. More

Helpful 0

Report | Print

Purchase of AMG 43 I am writing this review in connection with the AMG 43 that I purchased on Friday at Mercedes-Benz of Annapolis. (I had tried to send this on Saturda I am writing this review in connection with the AMG 43 that I purchased on Friday at Mercedes-Benz of Annapolis. (I had tried to send this on Saturday, but for some reason the message did not go through – perhaps because I was trying to send it from my iPhone.) In any event, my experience was great at every level, and I have nothing but good things to say about the professionals that worked with me and my wife over the course of several months and then on Friday morning as to this purchase. My Sales executive was Wayne Discus, the Finance executive was Larry Cash, and the person in charge of the dealership is Mike Herron. All were great. As to Wayne, we stopped in some months ago on a trip down to Annapolis from our home in Philadelphia. I really was just browsing more than looking to buy. Wayne was very friendly and not at all a high-pressure salesman. He had a great knowledge of the product, and by being an excellent listener he came to understand what I was looking for in a new car. In short, I could not have been more impressed – to the point where I decided to purchase my new car from Wayne rather than at one of the dealerships much closer to my home. A big part of that was that Wayne is obviously a good and kind person, and another part of it was that he did have that product knowledge and tied it to my wants and needs in a new car. Perhaps most important of all, though, in my decision to buy from Wayne and the Annapolis dealership was the sense of trust that I developed in my discussions with Wayne over the course of many weeks. He kept me apprised as the car was being made in South Africa and then shipped to Baltimore, he answered all of my questions, and he addressed all of my concerns. From the time that we first met until he took me through the different features of the car on Friday, Wayne could not have done a better job. Again, he came through on the three things that meant the most to me in approaching the purchase: (1) product knowledge; (2) kindness and niceness; and (3) trust. Larry Cash did a great job, also, in taking me through the finance side of the purchase. He had a good sense of humor and a good sense of business, and he was able to explain things clearly and to address all of my questions. I was also impressed with the way that Wayne and Larry worked together on the purchase and delivery, always looking out for my best interests as the customer and purchaser of the car. Larry also demonstrated a strong knowledge of the different finance features and plans he took me through, and he struck a good balance in explaining the value of the different ones but not crossing into doing any hard selling after I made my decisions. Mike Herron had stopped over to say hello when my wife and I first visited the dealership late in the summer, and he made it a point to come over and say hello on Friday. I credit him for the great atmosphere at the dealership and for the teamwork that is so apparent there as the different professionals work together to serve the needs of the dealership’s customers. It is a great team, and I am sure that I am only one of many, many satisfied and very happy buyers from Mike and his team. In fact, the experience was so good that my wife and I are looking to purchase her next car from the dealership there in a year or so, and we’ll be looking to work again with Wayne, Larry, and Mike on that purchase. Very truly yours, More

Helpful 1

Report | Print

My 2nd Benz I went back to the same salesman I bought my first Benz from in Arlington. After 2 weeks of waiting for him to find me a car, he told me he could not I went back to the same salesman I bought my first Benz from in Arlington. After 2 weeks of waiting for him to find me a car, he told me he could not find anything and "I don't know what to tell you". Very Frustrated! I called Mercedes of Annapolis and got Wayne. Wayne & Allen (finance) was professional, welcoming and personable. I told him what I wanted, and he sent me 5 cars in 20 minutes. I had a deal in a few hours and the car I wanted was on the way. The process was quick and seamless. (Just what I was looking for!) More

Helpful 0

Report | Print

New purchase Wayne and Mike were outstanding to work with. Highly recommended. Both gentlemen exceeded the Mercedes Benz reputation and provided a wonderful experi Wayne and Mike were outstanding to work with. Highly recommended. Both gentlemen exceeded the Mercedes Benz reputation and provided a wonderful experience. I look forward to working with them in the future. More

Helpful 0

Report | Print

Wayne was amazing! He took us on a test drive that really showed how the cars would perform on the street, freeway, and congested areas. He was very knowledgeable and answered a barrage of questions to help showed how the cars would perform on the street, freeway, and congested areas. He was very knowledgeable and answered a barrage of questions to help is find the right cars for us. The entire process was easy and Larry helped us through all the finance paperwork while keeping us laughing and smiling. What a great team! Thank you both so much. More

Helpful 0

Report | Print

Maintenance check-in Ben Orem has helped me with both of my Mercedes on 2 separate occasions. He is absolutely superb in his professionalism and follow-thru. You are a ver Ben Orem has helped me with both of my Mercedes on 2 separate occasions. He is absolutely superb in his professionalism and follow-thru. You are a very lucky fealership to have him in your employ! So many employees don’t radiate enthusiastic service. Ben does! He is memorable! More

Helpful 0

Report | Print