Wendell Collins | Page 13

good experience enthusiastic staff, really knows there products and customer friendly honest and reliable would highly recommend them to my peers and anyone else i kn enthusiastic staff, really knows there products and customer friendly honest and reliable would highly recommend them to my peers and anyone else i knew looking for a car or for there car services 👍🏾! More

by conraddailey35 Verified Customer Verified Customer

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Profound Customer Service Wendell Collins and his finance team went above and beyond with providing excellent customer service. Based on the positive reviews I read online from Wendell Collins and his finance team went above and beyond with providing excellent customer service. Based on the positive reviews I read online from other customers, I drove from Birmingham, AL. I have no regrets and is very pleased with the vehicle I purchased. I plan to continue doing business in the future with this dealership. More

by A. Griffin Verified Customer Verified Customer

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Excellent buying experience! Wendell was great to deal with for my car purchase! He was committed to finding the perfect car for me and was patient in my decision making. Even a Wendell was great to deal with for my car purchase! He was committed to finding the perfect car for me and was patient in my decision making. Even after the sale he has continued to follow up and make sure I am happy. I will go back to him in a few years for my next Infiniti. More

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Great service! The service department is what brought me back for my 2nd Infiniti. Mark Crutchfield is great to deal with for service needs. Also had a great exper The service department is what brought me back for my 2nd Infiniti. Mark Crutchfield is great to deal with for service needs. Also had a great experience with Wendell Collins for purchasing a new car. More

by TIFFANYPATERLINE Verified Customer Verified Customer

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Excellent experience After several weeks of searching for the right vehicle I finally found it. Customer service was outstanding. This was my first experience purchasing After several weeks of searching for the right vehicle I finally found it. Customer service was outstanding. This was my first experience purchasing a vehicle and Wendell and Derrick made it a very pleasurable experience. Far less stressful that I ever imagined. We chose to drive 3 hours away to get our Pathfinder and it was certainly well worth the drive. From start to finish great! More

by SFOGARTY Verified Customer Verified Customer

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Great people just long process (maybe that is the norm?) Very pleasurable buying experience. Very nice people. The product sells itself so no need for highly advanced sales tactics. I came in ready to buy Very pleasurable buying experience. Very nice people. The product sells itself so no need for highly advanced sales tactics. I came in ready to buy an Infiniti and trade in my car. Arrived at 10:00 a.m. on a Monday morning and left with my purchase at 4:15 p.m. (6+ hours!) Maybe that is normal? Very long and tiring day for someone with easy purchase approach and perfect credit. Got to be a way to speed up the process. More

by DWALRAVEN50 Verified Customer Verified Customer

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Great people! I really enjoyed my purchasing experience at Infiniti of Roswell. Wendell and Sean were really great to work with. I would recommend this dealership t I really enjoyed my purchasing experience at Infiniti of Roswell. Wendell and Sean were really great to work with. I would recommend this dealership to my friends and family. More

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Most enjoyable experience buying a car. Shout out to Wendell Collins, he treated us like family.!! Very professional, the most positive experience buying a vehicle. I highly recommend Wendel Shout out to Wendell Collins, he treated us like family.!! Very professional, the most positive experience buying a vehicle. I highly recommend Wendell and Roswell Infinity. Will absolutely recommend him and the dealership to all !! And would return to purchase again !!!! More

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Second purchase from Roswell Infiniti This is the first time I have ever purchased a second car from a dealership so that says something about the quality of the customer service (sales an This is the first time I have ever purchased a second car from a dealership so that says something about the quality of the customer service (sales and service) I experienced with my first Infiniti. Initially, I planned to buy out the lease on my 2015 Q50S, which I loved. I did not want another car, as I typically drive a car for 12+ years. The safety features and additional power available on the 2018 Q50 Red Sport were compelling so Wendell obtained offer details for both leasing and purchasing the new 2018 Q50 Red Sport. Wendell Collins, Dominic La Barrie, Bill Gray, and Derak Rawlings all put in a huge amount of effort, time, and attention to make this purchase work for me. They were absolutely the right team and they made me feel as good about this purchase as I did in 2015. Each gentleman contributed something extra to the process and I am thankful that I finally ended up with this specific team. Wendell was a total professional and hung in there with me despite a rough start that I feared was a systemic change in the sales culture and process at the dealership. Wendell also gave me freedom to be somewhat aggressive when I took the car for test drives, which was fun. Dominic came on board when I queried Costco about their discount (after I had already spoken to Wendell) which made things even more complicated (absolutely all my fault, not Wendell’s or Dominic's), and then Bill came in when the initial offers became brittle and frustrating, restored my faith in the sales process at the dealership, and gave me the confidence that I could walk in to Derak's office and close my second purchase from Roswell Infiniti without worry. I am delighted with my car and I look forward to working with this dealership in the future. More

by RT Verified Customer Verified Customer

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Love my new car! Cant say enough great things about Wendell Collins. Buying a car can be fun! I recommend him for his attention to detail and good humor. When I got ho Cant say enough great things about Wendell Collins. Buying a car can be fun! I recommend him for his attention to detail and good humor. When I got home, he had remembered to put my garage door opener on my visor flap. Tell him I sent you! More

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