Wendy Huckaby | Page 2

Recall was scheduled, drove to dealership and the part was not there! Very poor scheduling & communication by your service AI dept! was not there! Very poor scheduling & communication by your service AI dept! More

by shallcgc Verified Customer Verified Customer

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LoJack never worked broken charged $700 Called dealer a ton of times no one calls me back LoJack was never installed properly ton of times no one calls me back LoJack was never installed properly More

by MRMRSRUIZ8891 Verified Customer Verified Customer

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No communication whatsoever, basically I was the one that needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they were no approving the claims, what I found out was that they were trying to reach out the advisor but were unable to reach her out. While I understand that I'm not the only customer the fact is that communication is the key when dealing with customers. More

by chinchillasusana Verified Customer Verified Customer

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Disfunctional Poor communication internally have to come back for original reason. They didn't have the warranty part in stock so why did they tell me to bring it in. Told me part would take 7 days to get i back for original reason. They didn't have the warranty part in stock so why did they tell me to bring it in. Told me part would take 7 days to get in. It's been 11 days. So far. Hold me they rotated my tires. I had tire marked. Tire was in original position when I picked it up. Not rotated. Disfunctional More

by Pimangos2 Verified Customer Verified Customer

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Great experience. Very smooth. Wendy was very friendly and knowledgeable and we will request her on our next visit. Very smooth. Wendy was very friendly and knowledgeable and we will request her on our next visit. More

by weimerbd Verified Customer Verified Customer

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Outstanding! Very professional, very organized and efficient. Stay are very helpful and pleasant. Enjoyable experience Very professional, very organized and efficient. Stay are very helpful and pleasant. Enjoyable experience More

by tpiratzky1219 Verified Customer Verified Customer

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Unfriendly, pushy, uninformative, not a good value. The service department was not helpful in any way. Pushy and unpleasant. The buying experience was terrible and the service after the purchase has be The service department was not helpful in any way. Pushy and unpleasant. The buying experience was terrible and the service after the purchase has been abysmal. I am frustrated at myself for doing business at your dealership. More

by cwp81525 Verified Customer Verified Customer

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I am having a serious service issue with Cape coral jeep - they have had my vehicle for 5 days & i have called every day to find out what is going on & have left numerous messages and nobody cares to call m - they have had my vehicle for 5 days & i have called every day to find out what is going on & have left numerous messages and nobody cares to call me back and inform me what is going on. It is my only vehicle & I need it back. Please let customers know what is going on! VERY POOR SERVICE! I get messages constantly from this dealer wanting me to trade for a new car BUT WITH THIS TYPE SERVICE - WHY WOULD I ???? More

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Wendy was really helpful. Everything went very quickly, and she was very knowledgeable. Wendy was the best experience I have had at the dealership. Everything went very quickly, and she was very knowledgeable. Wendy was the best experience I have had at the dealership. More

by DLS Verified Customer Verified Customer

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Always go out of their way to provide an outstanding experience. Truly appreciate the entire crew! experience. Truly appreciate the entire crew! More

by Shawn Jones Verified Customer Verified Customer

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