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Wesner Larose
Wesner Larose at Toyota of Coconut Creek

Wesner Larose | Page 22

Finance Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.2
366 Reviews
4.2

366 Reviews

Write a Review

366 Reviews of Wesner Larose

May 05, 2023

Dealership Rating
Employee Rating

The service was great and fast, but think about it try to put a carwash for the customer More

by JACQUONICO5936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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May 05, 2023

Toyota of Coconut Creek responded

Thank you for this 5-star review of Al Hendrickson Toyota. We truly appreciate your feedback and hope to see you again in the future.

May 03, 2023

Dealership Rating
Employee Rating

Very relaxed atmosphere. Salesmen were not pushy. I told them what I felt comfortable with (financially) and they figured out a way to match my expectations. More

by im4ufgatrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis

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May 03, 2023

Toyota of Coconut Creek responded

We're thrilled to hear that our team at Al Hendrickson Toyota provided a relaxed environment during your car-buying experience. We strive to create a comfortable and stress-free atmosphere for all of our customers by respecting their financial preferences. We appreciate your kind review and hope you enjoy your new vehicle!

May 03, 2023

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Employee Rating

Worst dealer I have ever dealt with. They lied . Promised things that they do not deliver. More

by LTJESUS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2023

Toyota of Coconut Creek responded

We run an honest business, so it's concerning to see this feedback. I apologize for any miscommunications here and would like to understand better what has gone wrong. Please give me a call so that I can further address your feedback and improve this. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 15, 2023

Dealership Rating
Employee Rating

You sold me a 2019 DODGE GRAND CARAVAN DEFECTED ! After not even SIX MONTHS my transmission has GONE ! Your ESTIMATE is $ 6649.46 !!! Shame on you. More

by SAVERIO MACALUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, HENRY DELGADO, James Daus, Courtney Gayle, Wesley Bonito, Zeke Howes , Brecheneve B, Gary Cann, Denise R

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Apr 27, 2023

Toyota of Coconut Creek responded

Saverio, we're very sorry to hear that you're experiencing trouble with your vehicle. We take pride in delivering top-quality cars to our customers, so it is disappointing to read about your experience. We would like to help resolve the issue as soon as possible. Please give me a call so we can discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 15, 2023

Toyota of Coconut Creek responded

Mr. Macaluso, We apologize that you are experiencing mechanical problems with your vehicle. You should come into the dealership and sit down with one of our Used Car Managers. If you would like to set up an appointment, please contact me at your convenience. Thank you, Jessica Fernandez- Assistant to Chairman & CEO- 954-545-6931

Apr 27, 2023

SAVERIO MACALUSO responded

my name is Saverio Macaluso on 10/10/22 You sold me a DODGE GRAND CARAVAN (VIN NR 2C4RDGEKR760605) “DEFECTIVE”, for which I returned it to service yesterday, Mr. Fabio Acerra (chief mechanic) and Mr. Henry Delgado are aware of this. The vehicle was left in front of the service and I have already contacted the bank in the capital that I have now stopped owning and I will NOT continue with any installment payment. Take back the faulty machine you sold me and see what to do with it... I am no longer responsible for it and HOLD NO RESPONSIBILITY. Shame on you!

Apr 27, 2023

SAVERIO MACALUSO responded

$ 6649.46 ‼️‼️‼️ ( after SIX MONTHS ‼️) SHAME ON YOU ❗️

May 15, 2023

SAVERIO MACALUSO responded

Too late you have NO PROFESSIONALISM.

April 10, 2023

Dealership Rating
Employee Rating

Great customer service. Salesperson was very helpful and answered all my questions. I will definitely recommend to friends and family. More

by JEOBOAMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Belvant , Hilary Machado

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Apr 19, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Dealership Rating
Employee Rating

When my car need a service I got it on time and good job thank you More

by HumbertJoseph12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Apr 18, 2023

Toyota of Coconut Creek responded

Thank you for the review, Joseph! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 25, 2023

Dealership Rating
Employee Rating

As a former employee and customer for the last 10 years have nothing but good things to say about the way I've been treated More

by 6GRAN1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Norman Frantz, HENRY DELGADO, Jarrett Elder Sr., Wesley Bonito, Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Dexter Marshall

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Feb 27, 2023

Toyota of Coconut Creek responded

We are so grateful to have you as part of the Al Hendrickson Toyota family!

February 25, 2023

Dealership Rating
Employee Rating

As a former employee and customer for the past 10 years I have nothing but good things to say about the way I've been treated. More

by 6GRAN1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Wesley Bonito, Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis, Dexter Marshall

Print
Feb 27, 2023

Toyota of Coconut Creek responded

Thank you so much for your continued support!

February 13, 2023

Dealership Rating
Employee Rating

It was OK but,the letter that in misleading in its content .As a four time customer I felt cheated More

by emslt2505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Jackson

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Feb 17, 2023

Toyota of Coconut Creek responded

I am so sorry to learn that we did not earn your 5-star stars during your most recent experience. I'd like to step in so that I may learn more about what happened and see if I can help make things right. If you are willing, please consider giving me a call when you are available. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 02, 2023

Dealership Rating
Employee Rating

Very excellent, very excellent, very excellent, very excellent, very excellent. I love this company, I hope that God bless them More

by JUNIORBASTIEN422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Denise R, Junior Charles

Print
Feb 02, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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