I would definitely recommend buying a car there but for
service I would not waste my time. Poor customer service. I dropped off my car for tints at 7:30 am and only got a call back 7 hours later after i ca
service I would not waste my time. Poor customer service. I dropped off my car for tints at 7:30 am and only got a call back 7 hours later after i called 5 times and left a message finally i got a call back after I reached out to my sales guy. Not to mention the 3 other referrals i sent and they sent my referral check to my old address it’s been over a year and i still have not received. Just one disappointment after another.
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by MARCELTIUZZI
Verified Customer
Verified Customer
Feb 02, 2022 -
Toyota of Coconut Creek responded
While I am happy to hear that you had an enjoyable car-buying experience with us, it's hard to hear that our service has left you wanting more. Your frustration is understandable and I apologize for the trouble you've had trying to reach our team. I will certainly use this feedback as a training opportunity so we can ensure we are doing the best we can to assist our guests in a timely manner. In the meantime, please consider giving me a call directly so I can assist you with your referral check. Kindly,
Norman Frantz - Service Manager - 954-545-6931
Al Hendrickson Toyota is a dealership that I have been
dealing with for years and will continue to do business with for years to come because of their professionalism, courteousness, esprit de corps, clea
dealing with for years and will continue to do business with for years to come because of their professionalism, courteousness, esprit de corps, cleanliness and ability to help you out of crunch and situation when you don't think there's one. Jared, to him I say "Kudos". The whole team is awesome, but "Jared" stands out for always going out and above the call of his duties. To the "Finance" Manager and his Department, WoW, WoW, Wow WoW, and also Thank You for making my dreams come through. "Thank You" ... Al Hendrickson and Your awesome Team.
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by ivybabygirl
Verified Customer
Verified Customer
Jan 17, 2022 -
Toyota of Coconut Creek responded
Thank you for taking the time to share! We strive to deliver a seamless and straightforward experience for our guests, and it means a lot to hear that this was reflected in your time working with Jared. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!
Very helpful attempted to match my every need would not
let me leave without the car.
let me leave without the car.
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by SANDRAGARCON
Verified Customer
Verified Customer
Other Employees Tagged:
Junior charles
Jan 13, 2022 -
Toyota of Coconut Creek responded
Sandra, our ultimate goal is to find you a vehicle that will satisfy all of your needs and concerns. We're happy to hear our diligence paid off, and the entire Al Hendrickson Toyota team hopes you're enjoying every mile in your new car!
Me encanta l atencion todo excelente gracias por su gran
apoyo simpre por su cordials
apoyo simpre por su cordials
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by COLOMBIA.1984
Verified Customer
Verified Customer
Jan 26, 2022 -
Toyota of Coconut Creek responded
Gracias por compartir la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo. Si hay algo más podemos hacer para lograr sus cinco estrellas, no dude en llamarme para discutir. Saludos, Jessica Fernandez - Asst. to the Chairman - 954-545-6502
Great personal good job and they take care of customers
no complain good job guys !
no complain good job guys !
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by GARRYMILO
Verified Customer
Verified Customer
Jan 03, 2022 -
Toyota of Coconut Creek responded
Thank you for the wonderful feedback! We're grateful to have you as an Al Hendrickson Toyota customer. Have a great day!
100% atencion the Salles men mister Andre.Excellent car,
best price.I’m very happy congratulations
best price.I’m very happy congratulations
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by SALDANHACAR
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Diaz, Andre Veiga
Dec 30, 2021 -
Toyota of Coconut Creek responded
Congratulations on your new car! We are delighted that you had such a positive experience working with Andre during your purchase. Thank you for choosing Al Hendrickson Toyota!
The sales Jad from dealer are the best he supposed to be
the general manager
the general manager
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by ABRAO19
Verified Customer
Verified Customer
Other Employees Tagged:
Jad zatara
Dec 10, 2021 -
Toyota of Coconut Creek responded
We're grateful that you've taken a moment to share your enthusiasm for Al Hendrickson Toyota! It's our pleasure to assist you with all your automotive needs, and we look forward to the next chance we have to work together!
Dec 10, 2021 -
ABRAO19 responded
Jad Zatara excellent sales
Henry and Gary Cann service manager are great
employees.
Keeps me coming back.
I’m very happy with a lot of the people that works in the service area.
employees.
Keeps me coming back.
I’m very happy with a lot of the people that works in the service area.
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by Tacoma
Verified Customer
Verified Customer
Dec 02, 2021 -
Toyota of Coconut Creek responded
Thank you for the great review! We are proud to have Henry and Gary on our team, and it means a lot to hear that they have gone above and beyond to assist you. Drive safely, and we are looking forward to seeing you again at Al Hendrickson Toyota!
They were curtious and they kept to there word and
Delivered like they said they would
Delivered like they said they would
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by samdospapas
Verified Customer
Verified Customer
Other Employees Tagged:
Francique
Nov 08, 2021 -
Toyota of Coconut Creek responded
It means so much to us to hear that we exceeded your expectations! We hope you'll continue to put your trust in Al Hendrickson Toyota as the miles add up and we look forward to our next chance to work together.
Buena experiencia FRANCISCO EXCELENTE ME DA CONFIANZA Y
ME AYUDA GRACIA A ÉL. CSMBIAMIS EL SUTO
ME AYUDA GRACIA A ÉL. CSMBIAMIS EL SUTO
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by CARMENCMENDIETA
Verified Customer
Verified Customer
Nov 02, 2021 -
Toyota of Coconut Creek responded
Carmen, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Francisco y el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!