Wesner Larose | Page 3

Actually super thankful for Santiago and the technician who worked on my car. I have nothing but amazing things to say. Went in because I was getting some weird error message. Santiago went over and beyon who worked on my car. I have nothing but amazing things to say. Went in because I was getting some weird error message. Santiago went over and beyond explaining the issues that were going on with my car, assisted me with getting a loaner while my car needed to be fixed, went over my warranty with me. Honestly he was super. More

by ssess Verified Customer Verified Customer

Print

Excellent service. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. More

by Elizabeth Verified Customer Verified Customer

Print

He takes time with the customer and makes it friendly to ask questions and giving information ask questions and giving information More

by lizbontemps Verified Customer Verified Customer

Print

NEVER BUY HERE. A dishonest and exhausting 6-hour nightmare. I would never buy from this dealership. This was, without a doubt, the worst car-buying experience I A dishonest and exhausting 6-hour nightmare. I would never buy from this dealership. This was, without a doubt, the worst car-buying experience I have ever had. The trouble started during the negotiation for a new Toyota RAV4 XLE Premium. I was very clear from the beginning: I wanted an "Out-the-Door" (OTD) price because I did not want any surprises. We finally agreed on a price, but once I was sent to the finance office, the tactics changed. The first finance manager tried to pressure me into buying dealership insurance/protection packages. I politely declined all four options. Then, a second finance manager came in and told me that if I didn’t buy the insurance, they wouldn’t honor the price we had already agreed upon. This is classic "bait and switch" behavior. To make matters worse, the process took 6 hours. I was there with my 7-year-old son; we missed lunch and were never even offered a bottle of water (we had to survive on the showroom popcorn). To top it all off, as I was leaving—clearly upset—the finance manager stood by the door and muttered "get out of here" under his breath. Completely unprofessional, dishonest, and disrespectful. Save yourself the headache and go elsewhere. More

Print

Al Hendrickson is a good dealership. It meets my needs. I found the desired vehicle. Besides all, the staff is professional. They took their time to explain each step of the process tha It meets my needs. I found the desired vehicle. Besides all, the staff is professional. They took their time to explain each step of the process that helped me to make a purchase. More

by markricelin Verified Customer Verified Customer

Print

Everyone always nice friendly and helpful you all do a amazing job in services I love doing business here amazing job in services I love doing business here More

by samanthagreen496 Verified Customer Verified Customer

Print

Il I had a salesperson after I put in an online bid who is pursuing me, I decided to buy the vehicle based on my research and she knew absolutely nothing about the vehicle her question was do you want to b is pursuing me, I decided to buy the vehicle based on my research and she knew absolutely nothing about the vehicle her question was do you want to buy this it's shameful and complete f****** crap you're going to have people that going to sell vehicles let them at least talk about the benefits the vehicle itself she did nothing it's sad More

by shakem2525 Verified Customer Verified Customer

Print

Patrick Gustave was with us from start to finish. He answered all our questions. We thank him for his helpfulness and interest. He answered all our questions. We thank him for his helpfulness and interest. More

by hayrettingeyik16 Verified Customer Verified Customer

Print

Muy buena atención de parte de Marianela la vendedora , muy preparada y servicial , nos mostró varias opciones y siempre sonriente a pesar de lo tarde en la noche, ,todos muy serviciales y profesionales muy preparada y servicial , nos mostró varias opciones y siempre sonriente a pesar de lo tarde en la noche, ,todos muy serviciales y profesionales More

by JORGEACRUZ33 Verified Customer Verified Customer

Print

I had an amazing experience working with Sarah Jacholk from Al Hendrickson Toyota. She truly went above and beyond from start to finish. Sarah was attentive, patient, and always available to answer every from Al Hendrickson Toyota. She truly went above and beyond from start to finish. Sarah was attentive, patient, and always available to answer every question I had. Her professionalism and dedication made the entire process smooth and stress-free. Sarah is, without a doubt, the best. If you're looking for exceptional customer service and someone who genuinely cares, I highly recommend working with her. Five-star service all the way! More

Print