Wiem Head
Wiem Head at Big Star Cadillac

Wiem Head

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Wiem Head

May 30, 2025

Dealership Rating
Employee Rating

Ainsley goes above and beyond always making sure that the customer is taken care of and if something goes wrong she makes sure it’s corrected. More

by Elisjr3092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 16, 2025

Dealership Rating
Employee Rating

Easy transaction and they delivered the vechicle. Wiem helped me with the deal and it was seamless. More

by Jason T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

March 10, 2025

Dealership Rating
Employee Rating

Great purchase! Mike, Kelly and the team will always do their best to make your experience one to remember. More

by LYLY2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce, Kelly Wilson

Mar 11, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 12, 2025

Dealership Rating
Employee Rating

Very good customer service by everyone. We had a lot of questions that were answered completely More

by SHAYALHALABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 15, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 12, 2025

Dealership Rating
Employee Rating

Wow! What an incredible experience my husband and I had! Wiem was absolutely fantastic—accommodating, hospitable, and so easy to talk to, all while mai More

by e.sam.a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 06, 2025

Dealership Rating
Employee Rating

Wiem was very professional and very helpful in making this an easy purchase. I appreciated that she was not pushy and she even found a similar car for me to evaluate before I made my choice. I would hi More

by DRWAHEED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 03, 2025

Dealership Rating
Employee Rating

When I first arrived there was no one to help me. Waited a few minutes then stopped one of the sales people. About that time the receptionist arrived. From that point on, things went well. Just not a More

by RETIREDCHICK01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Jan 06, 2025

Big Star Cadillac responded

Thank you for your review. We apologize for that, you should have been greeted promptly. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 26, 2024

Dealership Rating
Employee Rating

She was professional and kind. Wiem is trustworthy and stuck to her word. Would recommend her! More

by BChappel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Joel Olivares

Dec 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

December 04, 2024

Dealership Rating

Great salesman! Called me right in the nick of time before I left to tell me she had the color I was looking for! Highly recommend Weim & Big Star! More

by Missi K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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