Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,345 Reviews

Dealership Experience

10 yrs, 6 mos

Industry Experience

32 yrs, 2 mos

4.9

1,345 Reviews

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1345 Reviews of Wil Jones

January 14, 2026

Dealership Rating
Employee Rating

They were able to get me in quickly and did the work in a timely fashion. More

by PETERANDBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

North Penn Mazda responded

Thank you for your feedback! We’re glad we were able to get you in quickly and complete the work in a timely manner. We appreciate you choosing us and look forward to assisting you again!

January 13, 2026

Dealership Rating
Employee Rating

I recommend this dealership; they always meet your needs. The work went smoothly , thanks you! More

by EUNICEKUMBI39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Jan 13, 2026

North Penn Mazda responded

Thank you so much for your recommendation! We’re happy to hear that everything went smoothly and that our team was able to meet your needs. We truly appreciate you choosing us and look forward to assisting you again in the future!

January 08, 2026

Dealership Rating
Employee Rating

Very courteous, easy to work with and price was better than the price quoted from Fred Beans Mazda. More

by Lcr
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jan 09, 2026

North Penn Mazda responded

Thank you so much for your review! We’re glad to hear our team was courteous, easy to work with, and able to offer you a great price. We truly appreciate you choosing us and are grateful for the opportunity to earn your business. If you need anything in the future, we’re always here to help. Enjoy the ride!

January 07, 2026

Dealership Rating
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I will never take my vehicle anywhere else but North Penn Mazda. They are wonderful, the staff is terrific, informative and thorough. More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Caitlin Landis

Jan 07, 2026

North Penn Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such great experiences with our team. Our staff works hard to be informative, thorough, and welcoming, and it means a lot to know we’ve earned your trust. We truly appreciate you choosing North Penn Mazda and look forward to continuing to take care of you and your vehicle!

January 07, 2026

Dealership Rating
Employee Rating

Wil and his team are always friendly, courteous, and take the time to answer any questions or concerns. More

by dlyons172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

North Penn Mazda responded

Thank you for the great review! We’re so glad to hear that Wil and the team consistently provide friendly, courteous service and take the time to answer your questions. We truly appreciate your feedback and your trust in us. We look forward to seeing you again and continuing to assist with any future needs!

January 05, 2026

Dealership Rating
Employee Rating

My service appointment started with complete detailed scan of my vehicle, any issues with tires and exteriors were instantly identified. I found service agents highly professional. Their service was exc More

by bishalrajkhanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

North Penn Mazda responded

Thank you for taking the time to share your experience! We’re glad to hear you appreciated our detailed vehicle inspection and that our service team made such a positive impression. Providing clear communication and exceptional service is always our goal. We truly value your recommendation and look forward to assisting you again in the future!

January 02, 2026

Dealership Rating
Employee Rating

Everyone there is amazing, and explains everything perfectly. Always an excellent experience. Would not take my Mazda anywhere else! More

by FIRSTCALLPA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jan 02, 2026

North Penn Mazda responded

Thank you so much for the 5-star review! We truly appreciate your kind words and loyalty to North Penn Mazda. Our team takes pride in making sure everything is clearly explained and that every visit is an excellent experience. We’re grateful for your continued trust and look forward to taking care of your Mazda for many years to come! 🚗⭐

January 01, 2026

Dealership Rating
Employee Rating

They always give me excellent service and the staff is wonderful I would recommend your dealership 100% More

by SNOWEY215
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jan 02, 2026

North Penn Mazda responded

Thank you, SNOWEY215, for your wonderful review! We’re thrilled to hear that you consistently receive excellent service and that our staff has made such a positive impression. Your recommendation means a lot to us, and we truly appreciate your continued support! 🌟🚗

December 27, 2025

Dealership Rating
Employee Rating

Always courteous, on time, providing a loaner car to accommodate my needs and excellent service. More

by Nancy
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 29, 2025

North Penn Mazda responded

Thank you, Nancy, for being a valued verified customer! We truly appreciate your kind words. Providing courteous, timely service and a loaner to accommodate your needs is always our goal. We’re so glad you had an excellent experience and look forward to serving you again!

December 27, 2025

Dealership Rating
Employee Rating

Very efficient, great communication, providing a loner for 4 days and very professional! I'll be back! More

by Nancy
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Dec 29, 2025

North Penn Mazda responded

Thank you, Nancy! We’re so glad to hear you had such an efficient and professional experience. Clear communication and making things easy—like providing a loaner—are always our goal. We truly appreciate your kind words and look forward to welcoming you back!

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