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Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,217 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

31 yrs, 6 mos

4.9

1,217 Reviews

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1218 Reviews of Wil Jones

May 31, 2025

Dealership Rating
Employee Rating

I received very good service easy pick up and ready quickly always listened to concerns More

by JUDYPFA175
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Chris Chiartas, Robert Bell

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May 30, 2025

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Employee Rating

Great dealership. ..friendly, professional and knowledgeable.. always customer service oriented !! From dropoff to pickup very accommodating! Simply the Best ! More

by GPRONKO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich, Vinny Denardo, Caitlin Landis, Keith Fluehr, Chris Chiartas, Stephan Dasneves, Alyssa Krauth, Erick Taing, Robert Bell

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May 29, 2025

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Employee Rating

Answered all questions. Handled everything well. No Dan handled everything professionally and well. He was welcoming of any questions and explained everything clearly More

by USHAPVADDADI
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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May 29, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Dan provided you with a professional and welcoming experience. He always strives to ensure every question is answered clearly and thoroughly. We truly appreciate your feedback and look forward to serving you again in the future!

May 21, 2025

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Employee Rating

Will is so nice and helpful. He always clearly explains things to me and I appreciate how easy it is to work with him on whatever I need done for my car. More

by Marilou
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Recommend Dealer
Yes
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May 21, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that Will has made your experience such a positive one. He truly takes pride in being clear, helpful, and easy to work with, and we’re lucky to have him on our team. We appreciate your trust in us and look forward to helping with anything you need for your car in the future! 🚗😊

May 21, 2025

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I always have a great experience with Wil and North Penn Mazda Service. Highly recommend. More

by Rockett
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Recommend Dealer
Yes
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May 21, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you always have a great experience with Wil and our North Penn Mazda Service team. Your recommendation means the world to us, and we truly appreciate your continued support. We look forward to seeing you again at your next visit!

May 19, 2025

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Employee Rating

What really sets North Penn Mazda apart is their commitment to customer satisfaction. Even after the sale, they followed up to ensure everything was perfect. It’s rare to find a dealership that trul More

by WALTERS.PA
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Recommend Dealer
Yes
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May 14, 2025

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Friendly and efficient Easy to work with, thorough, and fully resolved Happy with the experience More

by galenb
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

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May 12, 2025

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Employee Rating

Great service and prompt response from service representative. Satisfactory work done to replace battery under warranty More

by bkipnis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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May 12, 2025

North Penn Mazda responded

Thank you so much for your kind words and 5-star review! We're glad to hear that our team was able to provide you with prompt service and take care of your battery replacement under warranty. Your satisfaction means a lot to us, and we appreciate you trusting us with your vehicle. If there's anything else we can assist you with in the future, don't hesitate to reach out!

May 12, 2025

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Employee Rating

Very efficient friendly service Easy to schedule an appointment Car was ready at expected time More

by davidrivas
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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May 12, 2025

North Penn Mazda responded

Hi David, Thank you so much for your kind words! We're glad to hear you had a smooth and efficient experience with our team. It's always our goal to make scheduling easy and ensure your vehicle is ready right on time. We appreciate your trust and look forward to serving you again in the future!

May 10, 2025

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Employee Rating

Satisfied with Mazda mechanics loaner car and sales personnel. Dealership is good. Thank u very much More

by taichibiker
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 12, 2025

North Penn Mazda responded

Thank you for your great feedback! We're happy to hear you were satisfied with our service, loaner vehicle, and sales team. It means a lot to know you had a positive experience with us. We truly appreciate your support and look forward to welcoming you back anytime.

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