Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 2

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,513 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,513 Reviews

Write a Review

1513 Reviews of Wil Jones

September 24, 2026

Dealership Rating
Employee Rating

My car was serviced promptly and returned when promised. Will was courteous and explained the process thoroughly. More

by DENNISCAINE
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 25, 2026

North Penn Mazda responded

DENNISCAINE, thank you for the great review! We’re glad to hear your vehicle was serviced promptly and ready when promised. We’ll be sure to pass along your kind words to Wil for his courteous service and for keeping you informed throughout the process. We appreciate your trust in North Penn Mazda and look forward to seeing you again!

September 23, 2026

Dealership Rating
Employee Rating

Will is a courteous and an awesome service advisor. Always welcomes with a smile and provides candid advise. More

by Hussain
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

North Penn Mazda responded

Thank you, Hussain! We’re so glad to hear that Wil continues to provide you with friendly, honest, and helpful service. We’ll be sure to pass along your kind words to him. We truly appreciate your trust in the North Penn team and look forward to seeing you again!

September 22, 2026

Dealership Rating
Employee Rating

My experience with the Service Dept. is always outstanding at the North Penn Mazda dealership and Wil and Robert are always very courteous. Excellent customer service always!!! More

by LOVESTOSHOP1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 25, 2026

North Penn Mazda responded

LOVESTOSHOP1037, thank you for your continued trust in North Penn Mazda! We’re thrilled to hear that our Service Department consistently provides you with an outstanding experience. We’ll be sure to share your kind words with Wil and Robert. Thank you for recognizing their courteous service—we truly appreciate your support and look forward to seeing you again!

September 21, 2026

Dealership Rating
Employee Rating

Friendly, informative, uncomplicated. .Reasonable prices. Accommodating. Wil, Ashley and lady with the glasses friendly and helpful. Loved the valet services. More

by marysirisheyes
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

September 18, 2026

Dealership Rating
Employee Rating

An extremely well run dealership! Every visit has been a great experience I'll always come back and will always recommend this dealership More

by JPK
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 21, 2026

North Penn Mazda responded

Thank you so much, JPK! We truly appreciate your continued support and recommendation. It means a lot to hear that every visit has been a great experience. Our team looks forward to welcoming you back and continuing to provide the level of service you’ve come to expect from North Penn!

September 17, 2026

Dealership Rating
Employee Rating

Great service experience; a very smooth process every step - the team made sure I understood the process by explaining all steps and communication kept me updated More

by JCHELLEW54
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 18, 2026

North Penn Mazda responded

Thank you, JCHELLEW54! We’re so glad to hear your service experience was smooth from start to finish. Keeping you informed and making sure everything is clearly explained is always important to our team. We truly appreciate your feedback and look forward to seeing you again!

September 15, 2026

Dealership Rating
Employee Rating

Very efficient, pleasant, and accommodating a pleasant experience. Have to go back when my part comes in, hopefully it will be another plasant experience. More

by luann4168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 15, 2026

North Penn Mazda responded

Thank you, Luann! We’re so glad to hear your visit was efficient, pleasant, and accommodating. We appreciate your kind words and look forward to providing you with another great experience when you return for your part. Thank you for choosing North Penn!

September 09, 2026

Dealership Rating
Employee Rating

?? Very good experience Will visit again Keep up the good work - - - More

by VSHAH08574
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 11, 2026

North Penn Mazda responded

Thank you, VSHAH08574! We’re happy to hear you had a great experience with us. We truly appreciate your support and look forward to welcoming you back to North Penn again!

September 09, 2026

Dealership Rating
Employee Rating

If I could give a 6 or higher to the first two questions, I would. It's an awesome team. More

by Joe N
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 09, 2026

North Penn Mazda responded

Joe, thank you so much for the incredible feedback! A 6 out of 5 is about as good as it gets! ⭐ We’re thrilled to hear that our team continues to provide you with an awesome experience. We truly appreciate your support and look forward to seeing you again at North Penn!

September 08, 2026

Dealership Rating
Employee Rating

The dealership is beyond excellent. I have bought three cars from you guys over the years.I had my daughter and her family buy their car from you guys More

by SCAMP2531
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 09, 2026

North Penn Mazda responded

Thank you so much, SCAMP2531! Your continued loyalty means a lot to our entire team. Knowing you’ve purchased three vehicles from us over the years—and trusted us enough to recommend North Penn to your daughter and her family—is truly one of the greatest compliments we can receive. Thank you for being part of the North Penn family, and we look forward to serving you for many more years!

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