Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 2

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,541 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

33 yrs

4.9

1,541 Reviews

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1541 Reviews of Wil Jones

November 02, 2026

Dealership Rating
Employee Rating

It's a pleasure to work with Wil Jones and his team at NP Mazda. The services are consistently excellent! More

by Reese
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 02, 2026

North Penn Mazda responded

Reese, thank you so much for your continued loyalty and another wonderful 5-star review! We're thrilled to hear that Wil Jones and his team consistently provide you with the excellent service you deserve. Wil takes great pride in making sure every customer feels valued and well taken care of, and it's always rewarding to see his dedication recognized. We truly appreciate your kind words and the trust you place in North Penn Mazda. We look forward to continuing to provide you with the same great experience for many years to come!

Nov 02, 2026

North Penn Mazda responded

Reese, thank you so much for your wonderful 5-star review! We're delighted to hear that your experience with North Penn Mazda and our Collision Center was smooth and efficient from start to finish. Having your vehicle ready ahead of schedule while making the check-in and payment process as convenient as possible is exactly the experience we strive to provide. We especially appreciate you recognizing Marissa, Julian, and the rest of our team for their kindness and helpfulness. Thank you for trusting us with your vehicle. We truly appreciate your support and look forward to assisting you again in the future!

November 02, 2026

Dealership Rating
Employee Rating

Sorry, please correct the date. I visited on Saturday, Sept 19. Everything was excellent. Thank you! More

by Reese
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 02, 2026

North Penn Mazda responded

Reese, thank you for the clarification and for taking the time to leave us another wonderful 5-star review! We appreciate you confirming your visit was on Saturday, September 19, and we're so happy to hear that everything about your experience was excellent. Your continued kind words and recognition of our team mean so much to us. Thank you for choosing North Penn Mazda. We look forward to welcoming you back again!

November 02, 2026

Dealership Rating
Employee Rating

Communication updates were very good regarding the recommended services, video summary, and list of related costs. All work was done timely (actually earlier than expected) and to my satisfaction. I a More

by Reese
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 02, 2026

North Penn Mazda responded

Reese, thank you so much for another wonderful review! We're thrilled to hear that our team kept you well-informed throughout your visit with clear communication, video updates, and transparent pricing. It's especially great to know that your vehicle was ready ahead of schedule and that our loaner process made your experience even more convenient. We take great pride in how well our departments work together to provide a seamless experience, and your recognition of that teamwork means so much to us. Thank you for continuing to trust North Penn Mazda with your vehicle. We truly appreciate your support!

November 02, 2026

Dealership Rating
Employee Rating

I have been an owner of many Mazdas over the years. The auto is one thing but the difference is the service. Wil and his team make the difference, friendly, courteous, responsive and willing to go the More

by Jay Freid
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Nov 02, 2026

North Penn Mazda responded

Jay, thank you so much for your continued loyalty to Mazda and North Penn Mazda! We couldn't agree more that great service makes all the difference. We're thrilled to hear that Wil and his team continue to go above and beyond to make every visit a positive experience. Your recognition of their friendliness, professionalism, and dedication means so much to us. We truly appreciate your trust and look forward to taking care of you and your Mazdas for many years to come!

October 31, 2026

Dealership Rating
Employee Rating

Will not take my car anywhere else but North Penn Mazda for service-they are wonderful!! More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 02, 2026

North Penn Mazda responded

Thank you so much for your loyalty and kind words! It means the world to our team at North Penn Mazda to know that you've made us your trusted choice for service. We truly appreciate your continued support and look forward to taking great care of you and your Mazda for many years to come!

October 25, 2026

Dealership Rating
Employee Rating

The team was very informative, and I loved the idea of the video explaining what happened More

by carolebeavers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Oct 26, 2026

North Penn Mazda responded

Thank you so much for your wonderful review! We're happy to hear that our team kept you informed throughout your visit and that you appreciated the video explanation of your vehicle's service. We believe in keeping our customers informed every step of the way! Thank you for choosing North Penn Mazda, and we look forward to seeing you again!

October 24, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was wonderful and did everything possible to accommodate my needs and repair my vehicle More

by ANDRASBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn Mazda responded

Thank you so much for your kind review! We're thrilled to hear that our team went above and beyond to accommodate your needs and get your vehicle taken care of. Providing exceptional service and making every customer feel valued is always our goal! We truly appreciate your trust in North Penn Mazda and look forward to assisting you again in the future!

October 23, 2026

Dealership Rating
Employee Rating

I have dealt with North Mazda for years and am very happy with Will in service and Vinnie in sales More

by mbdunsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn Mazda responded

Thank you so much for your continued loyalty to North Penn Mazda! We're thrilled to hear that Wil in Service and Vinnie in Sales have consistently provided you with such great experiences over the years. We're lucky to have them both on our team! We truly appreciate your trust and support and look forward to taking care of you for many more years to come!

October 22, 2026

Dealership Rating
Employee Rating

Very helpful, friendly Very professional, very helpful, very helpful, very kindness, Very friendly, very nice More

by UMITPOLAT45
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 26, 2026

North Penn Mazda responded

Thank you so much for your kind words and wonderful review! We're thrilled to hear that our team made such a positive impression with their friendliness, professionalism, and helpfulness. Providing a welcoming and enjoyable experience for every customer is always our goal! We truly appreciate your support and look forward to seeing you again!

October 21, 2026

Dealership Rating
Employee Rating

We had originally taken our car to another mazda dealer but they didnt want to help us probably since it was warranty work but North Penn didnt hesitate to help. You guys found the problem and fixed it wit More

by tbdelp6
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 22, 2026

North Penn Mazda responded

Thank you, tbdelp6, for sharing your experience! We’re so glad you gave North Penn Mazda the opportunity to help. Whether it’s warranty work or routine service, our goal is always to make sure our customers feel heard, valued, and taken care of. We're happy our team was able to identify the issue and get your vehicle fixed without any unnecessary hassle. We truly appreciate your trust in us and look forward to being here whenever you need us! 🚗😊

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